NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Easylife Kitchens
How is Easylife Kitchens rated on Hellopeter?
Hellopeter has tracked Easylife Kitchens across 72 reviews. Easylife Kitchens hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Easylife Kitchens? Write a review to help others decide.
Recent reviews (6)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
EasyLife Kitchens quality and recommended contractor
I write this review because I consider it my duty to warn honest, hardworking people so that they can avoid a similar experience. I also want to detail that this is not about EasyLife Kitchens as a company, as the owner went out of his way to rectify problems, and i found him honest and easy to deal with. 1) ELK Tygervalley was recommended to me. it started well and to the franchisee's credit, the design of the kitchen was good. On the first day of installation, the installer had a problem and I contacted the franchisee, who texted me "Don't get panicky" and arrived and in a loud voice proclaimed that i had made a big hoo-hah. He also later stated to the contractor (who told me) that he didn't like me! And I ask, why should anyone pay a kitchen installer for this uneducated behaviour. 2) The installation had many preventable small problems eg cupboards not level, handles not aligning etc. They were fixed as they were pointed out, but not volunteered or inspected. There was the microwave specs that i sent to him, and paid Tafelberg furnitures on his approval, that proved wrong. A silly laugh ... 3) The drawers all had a 1-3 mm gap on the far side of the drawer. When pointed out, he mumbled something about factory tolerances. When I noted that they were all faulty, he said "the boss" would come and do an inspection, promptly disappeared with no further contact. I emailed the owner, who knew nothing of the planned inspection, and he came to my home, acknowledged the problem and had them all repaired. He also said that the franchisee had said that he would never apologise for his behaviour. 4) The engineered tops. I chose to change the quoted tops to something else. He mentioned the price difference per square meter to me and I noted it. The revised quote came in at R2000 extra. He blamed the old installer gentleman and then repaid the money. 5) The franchisee recommended MNC projects to me, and organised that we all meet at my home, because he said, this contractor "does everything" ie plumbing, tiling, electrical etc. 6 months later there was still a drain pipe protruding from my wall where it had been knocked through (a Weber had been placed in front of this defect to conceal it) and a piece of plastic was protruding in one of the zinc drains. The wall plug, that an electrician subsequently fixed, that kept tripping when i used the kettle, microwave and airfryer together. I had it fixed at my own cost, ie outside of the contractor's fee. I had agreed to do this with Jacques, if it wasn't too costly. 6) The franchisee also recommended MNC projects to me for my carport. This contractor suffered from severe inertia after receiving a 87,5% deposit, could not follow a simple council approved plan, as pointed out by the building inspector, or the items on his own quote, and was dismissed. He claimed that the balance of the deposit that the owed to me is "unadmitted debt" and considers the R200 000 lawfully his. There is an additional R50 000 for the breakdown of his faulty construction and the removal of the rubble, and for work outstanding since February 2026. I record this so that customers can be careful who they deal with, and avoid being de*****ed by recommended contractors.
1 reviews | Active since Aug 2026
EasyLife Kitchens quality and recommended contractor
I write this review because I consider it my duty to warn honest, hardworking people so that they can avoid a similar experience. I also want to detail that this is not about EasyLife Kitchens as a company, as the owner went out of his way to rectify problems, and i found him honest and easy to deal with. 1) ELK Tygervalley was recommended to me. it started well and to the franchisee's credit, the design of the kitchen was good. On the first day of installation, the installer had a problem and I contacted the franchisee, who texted me "Don't get panicky" and arrived and in a loud voice proclaimed that i had made a big hoo-hah. He also later stated to the contractor (who told me) that he didn't like me! And I ask, why should anyone pay a kitchen installer for this uneducated behaviour. 2) The installation had many preventable small problems eg cupboards not level, handles not aligning etc. They were fixed as they were pointed out, but not volunteered or inspected. There was the microwave specs that i sent to him, and paid Tafelberg furnitures on his approval, that proved wrong. A silly laugh ... 3) The drawers all had a 1-3 mm gap on the far side of the drawer. When pointed out, he mumbled something about factory tolerances. When I noted that they were all faulty, he said "the boss" would come and do an inspection, promptly disappeared with no further contact. I emailed the owner, who knew nothing of the planned inspection, and he came to my home, acknowledged the problem and had them all repaired. He also said that the franchisee had said that he would never apologise for his behaviour. 4) The engineered tops. I chose to change the quoted tops to something else. He mentioned the price difference per square meter to me and I noted it. The revised quote came in at R2000 extra. He blamed the old installer gentleman and then repaid the money. 5) The franchisee recommended MNC projects to me, and organised that we all meet at my home, because he said, this contractor "does everything" ie plumbing, tiling, electrical etc. 6 months later there was still a drain pipe protruding from my wall where it had been knocked through (a Weber had been placed in front of this defect to conceal it) and a piece of plastic was protruding in one of the zinc drains. The wall plug, that an electrician subsequently fixed, that kept tripping when i used the kettle, microwave and airfryer together. I had it fixed at my own cost, ie outside of the contractor's fee. I had agreed to do this with Jacques, if it wasn't too costly. 6) The franchisee also recommended MNC projects to me for my carport. This contractor suffered from severe inertia after receiving a 87,5% deposit, could not follow a simple council approved plan, as pointed out by the building inspector, or the items on his own quote, and was dismissed. He claimed that the balance of the deposit that the owed to me is "unadmitted debt" and considers the R200 000 lawfully his. There is an additional R50 000 for the breakdown of his faulty construction and the removal of the rubble, and for work outstanding since February 2026. I record this so that customers can be careful who they deal with, and avoid being de*****ed by recommended contractors.
1 reviews | Active since Jul 2015
Easylife Kitchens Faerie Glen
After carefully considering our options, we decided to engage Easylife Kitchens for our wardrobe cupboard installation. Our intention was that, should the project be delivered with the level of professionalism and service that Easylife Kitchens promotes, we would also entrust them with our kitchen installation. The initial consultation was positive and left us feeling confident in our decision. However, after paying the initial deposit, communication became infrequent and was generally only provided after we repeatedly requested updates. This lack of proactive communication was disappointing and did not reflect the level of service we had expected. While the installation itself was neat , a closer inspection revealed that the quality was comparable to that of many other installers and did not justify the premium service and pricing. Overall, the experience fell short of our expectations. Had we known in advance that the process and service would be of this standard, we would likely have chosen a different supplier. Furthermore, very few of the technical aspects of the installation were discussed with us beforehand, leaving us with limited insight into the proposed workmanship and finishing standards.
1 reviews | Active since Jul 2015
Easylife Kitchens Faerie Glen
After carefully considering our options, we decided to engage Easylife Kitchens for our wardrobe cupboard installation. Our intention was that, should the project be delivered with the level of professionalism and service that Easylife Kitchens promotes, we would also entrust them with our kitchen installation. The initial consultation was positive and left us feeling confident in our decision. However, after paying the initial deposit, communication became infrequent and was generally only provided after we repeatedly requested updates. This lack of proactive communication was disappointing and did not reflect the level of service we had expected. While the installation itself was neat , a closer inspection revealed that the quality was comparable to that of many other installers and did not justify the premium service and pricing. Overall, the experience fell short of our expectations. Had we known in advance that the process and service would be of this standard, we would likely have chosen a different supplier. Furthermore, very few of the technical aspects of the installation were discussed with us beforehand, leaving us with limited insight into the proposed workmanship and finishing standards.
1 reviews | Active since Sept 2025
Horrible experience
Worst experience that has left me feeling like my blood is boiling. The sales people were antagonistic. All we wanted to do was browse around and get ideas for when we redo our kitchen and two sales people made us feeling unwanted and awkward by first asking if we could afford them and secondly telling us that our thoughts for a centre counter design were inappropriate saying “good luck” before making it clear they didn’t want to help us and ensuring we knew that prices were going up drastically making it known that it will be difficult to afford anything soon. ***. Leaping frog easy life you will never see us again. Shawn ****erman and your other silly assistant - you guys suck.
1 reviews | Active since Sept 2025
Horrible experience
Worst experience that has left me feeling like my blood is boiling. The sales people were antagonistic. All we wanted to do was browse around and get ideas for when we redo our kitchen and two sales people made us feeling unwanted and awkward by first asking if we could afford them and secondly telling us that our thoughts for a centre counter design were inappropriate saying “good luck” before making it clear they didn’t want to help us and ensuring we knew that prices were going up drastically making it known that it will be difficult to afford anything soon. ***. Leaping frog easy life you will never see us again. Shawn ****erman and your other silly assistant - you guys suck.
1 reviews | Active since Nov 2023
Easy life kitchen Pietermaritzburg- poor project management and poor quality
I used the PMB branch and was charged over R140 000. Poor project planning that let to my family spending Christmas in a bnb at our own cost. The work took 10 weeks instead of one week and no care in the world for cost incurred when they did not finish. Poor quality after a month doors are needing repairs.
1 reviews | Active since Nov 2023
Easy life kitchen Pietermaritzburg- poor project management and poor quality
I used the PMB branch and was charged over R140 000. Poor project planning that let to my family spending Christmas in a bnb at our own cost. The work took 10 weeks instead of one week and no care in the world for cost incurred when they did not finish. Poor quality after a month doors are needing repairs.
1 reviews | Active since Dec 2024
no refund policy is ****
03.05.2021 paid R30k deposit easy life kitchens for a deposit unfortunately due to personal reasons I unable to proceed with the installation. Despite my situation I was told I cannot be refunded. i have been going to their offices but their are not helping
1 reviews | Active since Dec 2024
no refund policy is ****
03.05.2021 paid R30k deposit easy life kitchens for a deposit unfortunately due to personal reasons I unable to proceed with the installation. Despite my situation I was told I cannot be refunded. i have been going to their offices but their are not helping
1 reviews | Active since Oct 2021
Easy Life Kitchen "Too Busy" for New Clients
I recently contacted Easy Life Kitchens Fairy Glen to obtain a quotation for my water-damaged kitchen following the recent storms. Unfortunately, the experience was highly unprofessional: • As soon as I mentioned it was an insurance claim, I was told they were “too busy.” • The representative repeatedly shouted, “Where in the kitchen is the damage?” despite me explaining that the entire kitchen was affected. • I was told their quotation would be “the most expensive” of the three I am required to obtain, as they are a “premium service.” • Ultimately, they refused to come out to provide a quotation, citing that they were too busy. This dismissive attitude is disappointing. Businesses should remember that when quieter times come, professionalism and respect toward potential clients are what sustain customer trust and loyalty.
1 reviews | Active since Oct 2021
Easy Life Kitchen "Too Busy" for New Clients
I recently contacted Easy Life Kitchens Fairy Glen to obtain a quotation for my water-damaged kitchen following the recent storms. Unfortunately, the experience was highly unprofessional: • As soon as I mentioned it was an insurance claim, I was told they were “too busy.” • The representative repeatedly shouted, “Where in the kitchen is the damage?” despite me explaining that the entire kitchen was affected. • I was told their quotation would be “the most expensive” of the three I am required to obtain, as they are a “premium service.” • Ultimately, they refused to come out to provide a quotation, citing that they were too busy. This dismissive attitude is disappointing. Businesses should remember that when quieter times come, professionalism and respect toward potential clients are what sustain customer trust and loyalty.