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Be N
1 reviews | Active since Jan 2026
15 Jan 2026, 22:23
Winnings not reflecting on my account balance
I received an SMS informing me about my winnings. However, my balance is showing R0, and I can see money coming in and going out in my transactions. I tried using your online chat, but no agent was allocated even after waiting for some time
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Easybet's replyOfficial
19 Jan 2026, 18:46Hello Beauty,
Thank you for bringing this to our attention, and we apologize for the confusion and inconvenience caused. We understand how concerning it can be to receive an SMS about winnings while your balance appears as R0.
To assist you further and investigate whether the winnings from your bet were correctly credited to your account, please provide us with your betslip ID. Once we have this information, we’ll be able to check your account in detail.
We also apologize for the delay you experienced when trying to reach our online chat support. Your feedback is noted, and we are continuously working to improve agent availability.
We look forward to assisting you and resolving this matter as soon as possible.
Thank you for bringing this to our attention, and we apologize for the confusion and inconvenience caused. We understand how concerning it can be to receive an SMS about winnings while your balance appears as R0.
To assist you further and investigate whether the winnings from your bet were correctly credited to your account, please provide us with your betslip ID. Once we have this information, we’ll be able to check your account in detail.
We also apologize for the delay you experienced when trying to reach our online chat support. Your feedback is noted, and we are continuously working to improve agent availability.
We look forward to assisting you and resolving this matter as soon as possible.
Easybet's reply19 Jan 2026, 18:46
Official
Hello Beauty,
Thank you for bringing this to our attention, and we apologize for the confusion and inconvenience caused. We understand how concerning it can be to receive an SMS about winnings while your balance appears as R0.
To assist you further and investigate whether the winnings from your bet were correctly credited to your account, please provide us with your betslip ID. Once we have this information, we’ll be able to check your account in detail.
We also apologize for the delay you experienced when trying to reach our online chat support. Your feedback is noted, and we are continuously working to improve agent availability.
We look forward to assisting you and resolving this matter as soon as possible.
Thank you for bringing this to our attention, and we apologize for the confusion and inconvenience caused. We understand how concerning it can be to receive an SMS about winnings while your balance appears as R0.
To assist you further and investigate whether the winnings from your bet were correctly credited to your account, please provide us with your betslip ID. Once we have this information, we’ll be able to check your account in detail.
We also apologize for the delay you experienced when trying to reach our online chat support. Your feedback is noted, and we are continuously working to improve agent availability.
We look forward to assisting you and resolving this matter as soon as possible.