N
Navron
1 reviews | Active since Jun 2024
08 Jun 2026, 12:49
Unhappy customer
I made 3 withdrawals on Friday firstly a R100 and then a R50 and then again a R100 my withdrawals was rejected due to my banking details. Okay the following day the Saturday morning only a R100 and then a R50 was reversed back into my Easybet Account! I emailed Easybet's consultants and explained my frustration, okay they were very helpful and friendly consultants. I still haven't received my R100 back into my account and now the one consultant told me it was reversed and used when I made another deposit. That is not true because I would have noticed and still I'm waiting on help I do have all the SMS'es and emails and screenshot of proof! Please help!
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Easybet's replyOfficial
08 Jun 2026, 16:53Hi there
Thank you for bringing your concern to our attention. We understand how important it is to have clarity regarding your account transactions, and we appreciate the opportunity to review the matter for you.
Upon checking your account, we can confirm that the following withdrawal requests were rejected due to a mismatch in the banking details provided:
• R100 withdrawal on 05/06/2026
• R50 withdrawal on 05/06/2026
• R100 withdrawal on 05/06/2026
Please note that when a withdrawal request is rejected, the funds are automatically reversed and credited back to the Easybet account balance.
After reviewing your account activity, we can see that following the rejection of your most recent R100 withdrawal on 05/06/2026 at 20:23:36, there were subsequent betting activities on the account. Our records show that multiple bets were placed thereafter, including wagers on Gates of Olympus.
Based on the transaction history available to us, the rejected withdrawal funds were successfully returned to your Easybet account and formed part of the available balance used for subsequent gameplay.
We understand that this may differ from your recollection, and we appreciate your concerns. If you have any additional information or screenshots that you would like us to review, please feel free to share them with us and we will gladly investigate further.
Thank you for your understanding and cooperation.
Thank you for bringing your concern to our attention. We understand how important it is to have clarity regarding your account transactions, and we appreciate the opportunity to review the matter for you.
Upon checking your account, we can confirm that the following withdrawal requests were rejected due to a mismatch in the banking details provided:
• R100 withdrawal on 05/06/2026
• R50 withdrawal on 05/06/2026
• R100 withdrawal on 05/06/2026
Please note that when a withdrawal request is rejected, the funds are automatically reversed and credited back to the Easybet account balance.
After reviewing your account activity, we can see that following the rejection of your most recent R100 withdrawal on 05/06/2026 at 20:23:36, there were subsequent betting activities on the account. Our records show that multiple bets were placed thereafter, including wagers on Gates of Olympus.
Based on the transaction history available to us, the rejected withdrawal funds were successfully returned to your Easybet account and formed part of the available balance used for subsequent gameplay.
We understand that this may differ from your recollection, and we appreciate your concerns. If you have any additional information or screenshots that you would like us to review, please feel free to share them with us and we will gladly investigate further.
Thank you for your understanding and cooperation.
Easybet's reply08 Jun 2026, 16:53
Official
Hi there
Thank you for bringing your concern to our attention. We understand how important it is to have clarity regarding your account transactions, and we appreciate the opportunity to review the matter for you.
Upon checking your account, we can confirm that the following withdrawal requests were rejected due to a mismatch in the banking details provided:
• R100 withdrawal on 05/06/2026
• R50 withdrawal on 05/06/2026
• R100 withdrawal on 05/06/2026
Please note that when a withdrawal request is rejected, the funds are automatically reversed and credited back to the Easybet account balance.
After reviewing your account activity, we can see that following the rejection of your most recent R100 withdrawal on 05/06/2026 at 20:23:36, there were subsequent betting activities on the account. Our records show that multiple bets were placed thereafter, including wagers on Gates of Olympus.
Based on the transaction history available to us, the rejected withdrawal funds were successfully returned to your Easybet account and formed part of the available balance used for subsequent gameplay.
We understand that this may differ from your recollection, and we appreciate your concerns. If you have any additional information or screenshots that you would like us to review, please feel free to share them with us and we will gladly investigate further.
Thank you for your understanding and cooperation.
Thank you for bringing your concern to our attention. We understand how important it is to have clarity regarding your account transactions, and we appreciate the opportunity to review the matter for you.
Upon checking your account, we can confirm that the following withdrawal requests were rejected due to a mismatch in the banking details provided:
• R100 withdrawal on 05/06/2026
• R50 withdrawal on 05/06/2026
• R100 withdrawal on 05/06/2026
Please note that when a withdrawal request is rejected, the funds are automatically reversed and credited back to the Easybet account balance.
After reviewing your account activity, we can see that following the rejection of your most recent R100 withdrawal on 05/06/2026 at 20:23:36, there were subsequent betting activities on the account. Our records show that multiple bets were placed thereafter, including wagers on Gates of Olympus.
Based on the transaction history available to us, the rejected withdrawal funds were successfully returned to your Easybet account and formed part of the available balance used for subsequent gameplay.
We understand that this may differ from your recollection, and we appreciate your concerns. If you have any additional information or screenshots that you would like us to review, please feel free to share them with us and we will gladly investigate further.
Thank you for your understanding and cooperation.