N
Nolusindiso
1 reviews | Active since Feb 2025
10 Sept 2026, 20:03
Horrible site to use
This is the second time that when I log in I will find a cashout taken to tickets that were going to win and I was not the person that took out the cashout and I think the system is somehow robbing us and I couldn't even get hold of their customer service.
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Easybet's replyOfficial
10 Sept 2026, 21:13Hi Nolusindiso,
We’re truly sorry to hear about your experience and understand how concerning and frustrating it must be to see cash-out activity on bets you believe you did not initiate, especially when this has happened more than once.
We take concerns regarding cash-outs and betting activity seriously. We would like the opportunity to review the matter properly and provide clarity on what happened.
Please reach out to us via email at *** or through our Customer Service LiveChat. Kindly include the Bet Slip ID number(s) of the affected bets so that our team can pinpoint the exact tickets you are referring to and investigate them accordingly.
Rest assured that we will do our best to provide you with a clear explanation and the appropriate assistance regarding your concern.
Thank you for allowing us to look into your concern and assist you better.
We’re truly sorry to hear about your experience and understand how concerning and frustrating it must be to see cash-out activity on bets you believe you did not initiate, especially when this has happened more than once.
We take concerns regarding cash-outs and betting activity seriously. We would like the opportunity to review the matter properly and provide clarity on what happened.
Please reach out to us via email at *** or through our Customer Service LiveChat. Kindly include the Bet Slip ID number(s) of the affected bets so that our team can pinpoint the exact tickets you are referring to and investigate them accordingly.
Rest assured that we will do our best to provide you with a clear explanation and the appropriate assistance regarding your concern.
Thank you for allowing us to look into your concern and assist you better.
Easybet's reply10 Sept 2026, 21:13
Official
Hi Nolusindiso,
We’re truly sorry to hear about your experience and understand how concerning and frustrating it must be to see cash-out activity on bets you believe you did not initiate, especially when this has happened more than once.
We take concerns regarding cash-outs and betting activity seriously. We would like the opportunity to review the matter properly and provide clarity on what happened.
Please reach out to us via email at *** or through our Customer Service LiveChat. Kindly include the Bet Slip ID number(s) of the affected bets so that our team can pinpoint the exact tickets you are referring to and investigate them accordingly.
Rest assured that we will do our best to provide you with a clear explanation and the appropriate assistance regarding your concern.
Thank you for allowing us to look into your concern and assist you better.
We’re truly sorry to hear about your experience and understand how concerning and frustrating it must be to see cash-out activity on bets you believe you did not initiate, especially when this has happened more than once.
We take concerns regarding cash-outs and betting activity seriously. We would like the opportunity to review the matter properly and provide clarity on what happened.
Please reach out to us via email at *** or through our Customer Service LiveChat. Kindly include the Bet Slip ID number(s) of the affected bets so that our team can pinpoint the exact tickets you are referring to and investigate them accordingly.
Rest assured that we will do our best to provide you with a clear explanation and the appropriate assistance regarding your concern.
Thank you for allowing us to look into your concern and assist you better.