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Peter M

1 reviews | Active since Feb 2026

17 Feb 2026, 09:02

Complaint Concerning Unfair Business Practices and Denied Withdrawals – Easybet

<div>I hereby submit this formal complaint regarding my negative experience with Easybet concerning the rejection of my legitimate withdrawal requests. Easybet issued me a promotional bonus, which I used in accordance with their stated terms and conditions. I successfully won additional funds using this bonus. Thereafter, I was required to deposit my own personal funds and continue betting before becoming eligible for withdrawal. I fully comp**** with this requirement and deposited my own money, which I then wagered as instructed. Despite strictly complying with all applicable terms and conditions, my withdrawal requests were repeatedly rejected. No clear, reasonable, or transparent justification was provided for these rejections. I believe that I have met all wagering and verification requirements, and therefore my funds should be released without further delay. This conduct raises serious concerns regarding fairness, transparency, and compliance with consumer protection principles. It creates the impression of misleading promotional practices, whereby customers are encouraged to deposit funds but are subsequently denied access to legitimately earned winnings. I hereby formally request the immediate release of my full withdrawal amount, together with a clear written explanation for the repeated rejection of my withdrawal requests. Should this matter not be resolved promptly, I reserve the right to escalate this complaint to relevant regulatory authorities, consumer protection bodies, and dispute resolution platforms. I trust that Easybet will act in good faith and resolve this matter urgently.</div>

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Replies (1)
Easybet
Easybet's reply23 Feb 2026, 17:39
Official
Hi Peter,

Thank you for taking the time to share your concerns with us. We completely understand how frustrating this experience must be, especially after carefully following all the requirements for your withdrawals.

Rest assured that we will thoroughly review your account and investigate the reasons behind the rejected withdrawals. Once we have a clear understanding, we will send you a follow-up email with a detailed explanation and the next steps to resolve the matter.

We appreciate your patience and your feedback, and we are committed to ensuring that your concerns are addressed fairly and transparently.