RM
Ramhlale M

1 reviews | Active since Nov 2017

17 Nov 2017, 14:04

Misleading advertise

I Just join the club 3 weeks ago in cape town and i be able to cancel contract with them anytime since i told them that i don't think i will offered it buy will look on my budget. They ask me to pay R600 or R680 then i will pay around R1100 but this is the email i receive from them after i ask to cancel membership club with them. Thank you for your e-mail. I never use any of the gifts they gave me. why do i have to be bound of something i have not even to start to enjoy we are all humans here. Kindly note you have entered into a credit agreement with Easy Holidays. Should a member request for cancellation of membership and if the request is out of the 5 day cooling off period they are liable to settle the Capital and Management Fee account. Once this has been settled, they will be released from the membership. If the cancellation is approved it will be with full forfeiture ( no monies will be refunded).

I trust the above is in order. Should you require any further assistance, please do not hesitate to contact me. Regards, Ashleen Ally Supervisor – Member Services

0
Replies (5)
RM
Ramhlale M's update17 Nov 2017, 14:55
Reviewer Update
I Just join the club 3 weeks ago in cape town and i was told i will be able to cancel contract with them anytime since i told them that i don't think i will afford it but will look on my budget. They ask me to pay R600 or R680 for membership to get their logging material, then i will pay around R1100 monthly . I never use any of the gifts they gave me. why do i have to be bound of something i have not even to start to enjoy we are all humans here. But this is the email i receive from them after i ask to cancel membership club with them .Thank you for your e-mail. Kindly note you have entered into a credit agreement with Easy Holidays. Should a member request for cancellation of membership and if the request is out of the 5 day cooling off period they are liable to settle the Capital and Management Fee account. Once this has been settled, they will be released from the membership. If the cancellation is approved it will be with full forfeiture ( no monies will be refunded). I trust the above is in order. Should you require any further assistance, please do not hesitate to contact me. Regards, Ashleen Ally Supervisor – Member Services APOLOGY FOR MISPRINT ABOVE"
RM
Ramhlale M's update17 Nov 2017, 14:58
Reviewer Update
I Just join the club 3 weeks ago in cape town and i was told i will be able to cancel contract with them anytime since i told them that i don't think i will afford it but will look on my budget. They ask me to pay R600 or R680 for membership to get their logging material, then i will pay around R1100 monthly . I never use any of the gifts they gave me. why do i have to be bound of something i have not even to start to enjoy we are all humans here. But this is the email i receive from them after i ask to cancel membership club with them .Thank you for your e-mail. Kindly note you have entered into a credit agreement with Easy Holidays. Should a member request for cancellation of membership and if the request is out of the 5 day cooling off period they are liable to settle the Capital and Management Fee account. Once this has been settled, they will be released from the membership. If the cancellation is approved it will be with full forfeiture ( no monies will be refunded). I trust the above is in order. Should you require any further assistance, please do not hesitate to contact me. Regards, Ashleen Ally Supervisor – Member Services
Easy Holidays
Easy Holidays's reply20 Nov 2017, 08:39
Official

We acknowledge receipt of your complaint. One of the consultants will be in contact with you soon.

Regards

Easy Holidays

RM
Ramhlale M's update20 Nov 2017, 13:39
Reviewer Update
I am still waiting to be contacted
RM
Ramhlale M's update30 Nov 2017, 15:06
Reviewer Update
I'm still in the process of cancellation but easy holiday debited my money hance i said to them i can not afford.