CM
Charlize M

1 reviews | Active since Aug 2017

07 Aug 2017, 11:07

Lies and deception

<p>On the 7th of April my hubby and I was approached by a guy in Camps Bay with scratch cards, when we scratched it said that we had won a holiday, this was the beginning of a nightmare. </p> <p>A consultant made everything seem so exciting and possible to go on a very costly holiday. Certain information was conveniently not mentioned. After listening to this wonderful sales pitch we signed up. </p> <p>When I call this morning to make a booking for Dec, I was told that my points would not equal a peak season holiday, info never mentioned in the pitch. I can only use it during school terms which is impossible as I have kids. The msin reason we took it for the trips during school holidays. The consultant has since left the employment and Browning stuck with this.</p> <p>I then asked to cancel the membership and was told I cannot cancel and would have to pay the contract term in full .</p> <p>They use all ways to make the package sound so wonderful when in actual fact its a ****.</p> <p> </p> <p>They better see that my membership is cancelled. I will not pay the monthly fee. I want this resolved today still. I do not have money to waste.</p>

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Replies (1)
Easy Holidays
Easy Holidays's reply07 Aug 2017, 11:24
Official

We acknowledge receipt and advise that a consultant will be in contact with you.

Regards

Easy Holidays