NP
Nazreen P

1 reviews | Active since Sept 2012

06 Dec 2015, 16:43

Excellent service ..Rakhee van Straaten

I booked my holidays through Rakhee van Straaten for next year... I have booked before through other consultants but this service was the best by far...she responded within a day with my confirmation.she was so pleasant to deal with,absolutely a pleasure.I had points leftover,she gave me options for the second accommodation and sorted both weeks within a day... Unfortunately I am not able to go so I gave the holiday to my brother and needed a guest certificate.I called her after sending my email with details for the guest certificate ..she was so polite and assured me I would have it within that day... It wasn't even a half hour and I received my guest certificate... That almost immediate response is absolutely rare in any call center ice ever dealt with.absolute pleasure..keep it up

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Replies (1)
Easy Holidays
Easy Holidays's reply28 Jan 2016, 08:48
Official
Hello ****momuh,

We acknowledge receipt and thank you for your feedback.

Regards

Easy Holidays