1 reviews | Active since Dec 2016

08 May 2018, 11:31

Easy Holiday 1 000 000th upset customer

I have had enough of Easy Holidays. I was led to believe that my 40 points That I'm paying for monthly, more than R1600 will get me atleast a weekend away once a year in a off peak area. I was told this by Alan your sales person. But he **** I guess? I want to book a weekend for my sister's 40th birthday in Cape town. I have to pay in more than R1000 to get one weekend there and use all my 40 points!! For crying out loud I could afford a more luxurious stay in Capetown for one weekend if I had to save up all the money I have paid into Easy Holiday. I went to the Big Bay online site, the only site you have available in the whole of Cape Town for that period, seriously!! If I had to pay them cash for the weekend it would've cost me R5110. I have been paying easy holidays since last year already more than R1600 per month for what? I'd like to cancel my membership I don'twish to pay anything anymore, you can keep what you've taken from me, I want out!! Oh but wait there is a clause, once you sign up you can't get out of it.....Well be prepared for the amount of noise I'm going to make or assist me in cancelling this **** deal that I've never used, just been paying! Oh I have complained before that Alan and his manager told me that I'd be able to cancel if I don't want this membership anymore. I tried earlier this year to cancel. I couldn't, I was told that it had to be sold but that's it. I'm basically *****ed for 5 years of this ****************. I was led to believe that I could go abroad with this after two years...seriously I cannot even get a weekend in Cape Town, how the hell will I go to italy? Seriously....I think honesty is not your best policy!! I want out I want out!!! I have not used a single thing from Easy Holidays, they've just been enjoying the money I've been spending for nothing!!

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Replies (3)
Easy Holidays
Easy Holidays's reply08 May 2018, 11:50
Official

We acknowledge receipt of your comment. Kindly note a consultant will be in contact with you soon.

Regards

Easy Holidays

's update08 May 2018, 15:22
Reviewer Update
Shortly meaning today? I am tired of following up on your calls that you supposedly will make. I'm still waiting on your call!!
's update11 May 2018, 11:39
Reviewer Update
I was contacted by Sindisiwe and she did not assist me at all. I said to her that she needs to get back to me by today on how she will enable me to cancel this membership. I refuse to accept that I need to pay for something I cannot use!! I have spoken to NCR and CPA lawyers, I am waiting for your call.