********* Cancellation Practices

I have been attempting to cancel my membership since January 2025. Despite sending multiple written cancellation requests, Easy Holidays has consistently failed to process my cancellation, always introducing new obstacles.

After stopping their debit orders, I was suddenly informed telephonically that I must pay the arrears and the balance of a full year’s membership fee in order to cancel. I requested this confirmation in writing, due to past failures, but they have refused to provide any formal letters or emails.

This conduct is unacceptable and appears deliberately obstructive. I have now reported Easy Holidays to both the NCC and the CGSO for investigation.