Cancellation

JP van der Berg and his manager did not inform me about the 5 day cancellation policy after the sales pitch i thought its good and join on 30th April 2015 but some personal issues arise and it force me to cancel as i wont afford it as i will be with my family in a really bad financial difficulty and my family came first and everything else in life. I send an email to Strand branch to cancel my membership but email send failed so i then send it to another email address and Raakhee van Straaten respond on my email but tell me conveniently that i fail to cancel in the 5 day period so i explain to him about the consultant who sell this package to me and my financial problems than Raakhee ask for proof of investments, doctors papers,bank statements and salary advice which have nothing to do with him so he refuse even to contact me telephonically and refuse to cancel my membership the first premium is first going to be deducted on the 30th August 2015 so who can tell me what to do to get rid of easy holidays. Easy holidays will see us in the gutter and living on bread crumbs just so they can make money.