Cancellation

On 15th February 2015, I was approached by Easy Holidays about what their company is about. The pitch was interesting so I decided to take a package. But before the first payment was deducted I ran into financial difficulties so I could not afford it anymore. On 29 April 2015 I spoke to Fathima Rajah, who said she will handle my cancellation, I told her that the day we signed no one told me that you had 5 days to cancel the contract. She sent me an email requesting a cancellation letter. Sge said it could take up to 6 weeks. On 16 may 2015 I received a statement from easy holidays about money I owe. I would like someone to phone me and explain where things stand as Fathima hasn't gotten back to me about anything.