CANCELED OUR MEMBERSHIP WITH EASY HOLIDAYS LEGALLY, SETTLED BUT STILL THEY'RE DEDUCTING MONEY.

We have found a way to cancel our membership "lease agreement" with Easy Holidays but had to go the legal route because they would not accept our cancelation. We were notified by our attorneys that we had won the case on 22 December and that they had also refunded us a settlement amount which we then accepted. Here's the problem: They still haven't stopped the debit order on their side and another payment went off on 31 December 2020 for the amount of R730.29 which is ridiculous and becoming a huge inconvenience for us having to take time out of our busy schedules to have to go to the bank to do a reverse payment, is this going to be an ongoing problem? Plus if we are no longer a member, how come our profile is still active and not terminated after the cancelation? Urgently need answers from Easy Holidays.