*********** workshop staff

What a nightmare to deal with the Eastvaal Witbank Workshop................. I have never seen an *********** staff as that team. I bought my Baic X55 last year from them, i have never been satisfied with the level of their service. I don't even remember how many times i have taken back my car each time after a service. Something simple as a service light.........they are unable to reset it. Yesterday, i had to take my car to be replaced a sunroof rubber. Mind you, i kept on reporting this rubber since last year and each time i'm told there's nothing wrong with it...........i had a took a video of the sunroof opening and closing it and send it to them to finally see what was wrong with it. The car was booked in yesterday morning around 8h30, i called the workshop around 14h25 to check if they were done and was told that they were done and my car was on a queue to be washed. I got there at 16h15 to pick up the car, guess what.................. the part (rubber) they ordered in April and was delivered in July was incorrect, they must send it back to Beijing SA and re-order the correct one. That time i stayed the whole day without a car but only to be told that they couldn't fit the rubber because it is not the one they thought they had ordered. That time i work in Middelburg and i must arrange transport to pick me up whenever i take the car there and a drop me off when i collect. i have even lost count how many times i have been to that place and they feel it's fine to tell me they have never serviced a Baic before since it's new car.............why on earth are selling a car that you don't understand in the first place? right now, my brakes have worn out, they told me that they don't have them they need to place an order. I have never been this frustrated with a brand new car from a dealership like this particular car.