Worst service at Eastvaal Middelburg Ford 😡

This is the worst experience of my life and that's saying something since I'm disabled. I can't complain about customer services at the vehicle service department because there are none. If you call for feedback it's either they don't answer the phones or they will call you back with information, but they never do. My car a Ford Focus 2015 model with 38 000 km on the clock went in for his yearly service on 11 August 2021 and sins then I haven't received my car back. It's now 03 November 2021. First they said I need to replace the coil that they did and two days later I get the call from Eastvaal motors Middelburg that my car engine over heated and that I need to buy a new engine. I phoned Ford South America for assistance. Since then I was told due to weather the top moved and piston2 cracked, that the fuel 93 that I threw in to my car is incorrect and that I should throw in 95 and that, that's the reason I need a new engine. Ford South Africa decided to pay for a the new engine but that I'm liable for the labour. I strongly advise anyone that wants to service their cars not to take it to this place. 😡😡😡😡