Worst experience Nissan Eastvaal Bethal Mpumalanga

I would like to cancel this deal or contract with immediate effect , I am not happy as a client there is just too much stories with this vehicle , I have lost a lot of money because the bakkie was bought for business purposes , Nissan Hardbody NP300 2.4i 4x4 p/U D/C – model description As per our Telephonic call on the 18th of August 2021 and again on the 20th of August 2021 with regarding to cancellation of NP300 Nissan , I am still waiting for Christo to contact me regarding the cancellation of this Bakkie 2days has lapsed and no feedback. Please take note that we have been trying to cancel this deal . since the 12th of August 2021

What transpired for the month since the bakkie was collected on the 26th July 2021 until – 19th August 2021 The airbag was replaced by Bethel Eastvaal before I could collect, and according to the report I got from Eastvaal Bethal is that there is nothing wrong with the bakkie all checks were done.

We drove to JHB for a test drive , bakkie was shacking steering wheel bouncing up and down , knocks from engine which ended up to be the bonnet catch, and a list of other things, when we turned fully to the left or right , a clucking sound is heard , I assumed its cv joints or tie rod ends , the airbag light came back on

We called Eastvaal Motors , the next day and reported the matter to Lucy the sales assistance and Paul the manager

Paul then told me that the clucking sounds is normal for Nissans to do that , and the bouncing of the steering wheel is balancing and wheel alignment ,

After hearing that wonderful news from Paul

I decided to book the bakkie at Roodepoort Nissan for a full check where they said the bakkie was in an accident – they found over R20000 damages just on the suspension, steering to be stripped for more diagnostics , vehicle to go back to panel

beaters , they reset the airbag light and tightened a few things on the suspension, and recommended I return the bakkie to get answers

on the 9th August the drive back to MP airbag light came back on, the shacking started getting worse after 110km , bonnet catch loose again

Bakkie was retuned to Eastvaal Bethal the 10th August 2021 –I was then told , if a client buys a vehicle from any other branch and brings it to Eastvaal Motors Bethal you guys make sure you find faults on that vehicle , because “ that’s just Business” , if that’s is the case why was the bakkie sold to me in this condition , it’s a lot of money to be wasting on something I am not happy about , and all the lies around the vehicle

We called on the 11th August 2021 to cancel , the sales assistant insisted that we must give Eastvaal Bethal a chance to fix the problems , I said I would rather want to cancel as I assume this bakkie was in an accident that was covered up ,

I was told I am not allowed to , not sure if they don’t understand that as a customer and the consumer law I am allowed to cancel a deal if I am not happy –

I was transferred to Paul the manager

I told him I want to cancel the deal , because I suspect that this bakkie was in an accident , he refused and started shouting me as if I am some small kid, I tried to questioned the road accident paper that was found in the bakkie, and why would someone go out there way to fill out the application for road accident fund if there was never any accident, (Lucy the sales lady said it was cancelled or rejected) , which tells me that there was no case number or accident report and that’s why the claim on the road accident fund was cancelled or rejected , but he just carried on shouting – very professional

Bakkies has been with you guys since 11th August to 20th August 2021 take note , no alternative vehicle was offered to me , I have to make means to get up and down on my own expense and other peoples time

I was called on the 17th August 2021 to come collect because its done 18th August 2021 – before going through I spoke to the tech who worked on the vehicle, according to him there is nothing wrong with the vehicle , he the said “ i jacked it up over 6times already and still can’t see what’s wrong, spoke to Lucy and told her it’s another reason why I am cancelling the deal , how is it possible that a tech from another Nissan dealer find all those damages and according to your tech there is nothing wrong, again I was told to come test drive the bakkie

I went through by 14H00 to go test drive the bakkie as I was told by Lucy , got the Eastvaal motors to get told “ oh no sir the bakkie isn’t here its gone to the panel beaters “ I ask again why the panel beaters if it was never in an accident , I also asked what panel beaters is this vehicle at I was told they will get back to me , I am still waiting We are tired of waiting we lost enough money , we do not need this stress in our lives Cancelation on the following bakkie with immediate effect Nissan Hardbody NP300 2.4i 4x4 p/U D/C – model description

the above review was the email for cancellation sent to them on the 2021-08-20 because my telephonic requests were just been ignored from the 2021-08-11

We sent follow up mails with regards to the cancellation on the 26th of August 2021 , I was told the request was sent through , I woke up on the 1st and my account was debited I have sent follow ups mails to the financial person at Eastvaal , and I have been ignored since then please be aware when purchasing vehicles at Bethal Eastvaal Mpumalanga