poor service\terrible car

Hi I bought a renault megane 1.2 gt line from Legacy Motor Group in Montana in January 2021. I went to get the car from the dealership on 27 January 2021.

I drove the car to my place, then on 2 February 2021, I drove to my parents place with the car after learning about my fathers passing. Then on 4 February 2021 while driving over a mountain back to my parents house.

The car gave me a warning and told me to stop immediately, then I stopped for a few minutes and had to drive at 40KM\H right and had to stop, switch off the engine and drive again. This was really frustrating cause I was about 5KM from my parents home.

When I got there I phone Mr Samora the gentleman who helped me at the dearlership, he was kind enough to tell me that I should come get a car from their dealership until I got my car fixed. Especially under the current circumstances.

I had to ask my younger brother to drive me to Pretoria all the way from Tafelkop in Limpopo to go collect the car.

Then on 9 February 2021 I lodged a request for the car to be towed to the closest Renault dealership\service centre. Which was Eastvaal Motors in Middelburg. Even though it was way out my way to Pretoria where I live and work, I had to accept.

Then they took possession of the car and then after a few days after enquiring the status of the car on 15 February 2021. I was told that the was nothing wrong with vehicle and that they did not fix anything on the car. Then on 17 March I got a text message saying my car was at the washbay, then later in the day I got another text message saying my vehicle was ready to be collected.

Then on I had to ask my younger brother to drive me to Middelburg to collect the car. When I got there the guy who was checking the problem on the car. Told me that there was nothing wrong with the car and that I should not worry about driving the vehicle in sport mode cause it will still drive fast in eco mode and that he test drove the vehicle. Then I told him that there was a strange water like noise coming from the engine when you switch to sport mode. I told him that we should go to the car and listen to the noise. He did not entertain what I was saying. He simply walked away and I made the petrol payment of R200.00 cause they had to refuel the car while test driving it.

I then drove home, the car was ok for a while. Then one of your service advisors phoned me to ask if I was happy with the service that was rendered. I plainly told her that I was not happy at all. But no one acted.

Then on 3 March 2021, I was driving from the same mountain that had given me a problem previously. I noticed the heat gauge going up again, then I had to drive slowly just to make sure that I could get to my parents home. Then in the evening I while driving to Bloemfontein, I had to watch the gauge from Pretoria and hope that I can make it to Bloemfontein.

Then all this while I have had to be careful about how I drive the car. Then this past Easter weekend my girlfriend and I drove to Soweto for a wedding on Saturday. Then when we had to attend the wedding on Sunday, the car started to overheat. I was driving 70KM\H. We had to drive back to our place and had to borrow my friends car so that we can just attend the wedding. We only got at 17:00 and we were supposed to be there at 14:00.

I'm really sick and tired of having to pay for a car that I believe is actually not really worth it. I bought the car with a bit of peace of mind cause it had the manufacturers warranty. I want this problem on the car to be fixed as soon as yesterday. I'm not happy about the car or about the service that I was given.