Poor Servce

<p>On 4 July we took our Ford Ka to Eastvaal Ford Secunda for repairs. Since then we are struggling to get proper feedback from FORD, or get the car fixed. We phone every day for feedback, but Jimmy, the technician, is either in a meeting or not available to take our calls. We can leave him our number and ask them to phone back, he just ignore the request. If we do get feedback, they tell us they are busy with the vehicle. They keep on making promises that the vehicle will be ready by the following week, but they cant keep their promise. It is almost two months later and we are so tired of their incompetence! We really are in need to get the car back, but it seems that they are ******** to our needs, even though we explained to them the urgency.</p>