LD
Louise D

1 reviews | Active since Jul 2015

14 Dec 2016, 13:49

Pathetic service

<p>On the 8/12/2016 I have order a water bottle from Eastvaal motors Witbank - Honde the salesman is Austen. On Monday the 12/12/2016 I went back to Austen to require if the bottle is there. They didnt order it because they didnt know which bottle it is. Today the 14/12/2016 I went to collect my bottle it is the wrong bottle. I have paid R695.50. Now they need to get the right bottle I need to pay R187 in for the right bottle, before leaving there Austen tell me its still the wrong bottle. Now I need to pay R1440.90. This is pathetic as I have phoned with a vin number and they gave me the price. I want my money back as the service is just poor.</p>

0
Replies (1)
Eastvaal Motors
Eastvaal Motors's reply14 Dec 2016, 14:09
Official

Good day Louise,

We are sorry to hear about your experience at Eastvaal Motor City.

I have asked the Dealer Principal to investigate the matter and he will be in contact within the next 24hrs.

Kind Regards,

Eastvaal Motors