1 reviews | Active since Jul 2023
LEMON CAR AND POOR COMMUNICATION SKILL
I think I have been patient enough; I really wish I could get assistant, looking at the reviews under this company I just realized it has been an ongoing thing,
I bought a Renault Clio GT line 2017 last year (1 April 2022), I drove the car for approximately 3 weeks and my engine was damaged to a point that I needed to get a new engine from Renault SA, this was after i had reported that the car shows me an engine faulty sign and it is overheating, they put it under diagnose and they couldn't see anything wrong, they told me I could have the car for the weekend and I should bring it back Monday, "It is Safe to drive" they said.
I was driving to Nelspruit, Just as I was approaching the N11 from Witbank my exhaust blew smoke and my car stopped, it had to be towed back to the dealership,
[fast forward] I stayed weeks and weeks without a car that I even had to the dealership manager to demand a curtesy car, car with too many restrictions R20 000 access fee if anything should happen to the car.
[fast forward] I ended up getting a new engine "brand new Engine" I guess, few days later car started making weird noises when I had in checked in, my turbo connecters were not properly connected if I remember correctly....
I got my car back with a day which was good, few weeks later, my engine starts smoking while I'm driving, when i have a look, my water coolant is leaking/squirting water towards the engine, they then replaced my water holder...
[fast forward] to now, it's been a week/2 without a car, my car started overheating again and I booked it in once again, they could not see anything under diagnose, I said I can't take that for an answer, so they had to strip the engine, to find the thermostat is the actual problem.
I do believe a thermostat can wear out anytime but in all cars, I've driven it the first time experiencing such with a year my car overheating twice, a car that i am paying on a monthly basis gents repaired every now and then.
Should I also mention the fact that I was sold a car with a normal battery, when the car is a stop/start and LED day running light car, that battery didn't even last 6 months because the car takes up too much power, I won't let this one get the best of me but I am typing this as it is my second weekend with no car and next week my debt order is running through, How ridiculous and unfair!!!!!!! Apparently now the car has a starter problem because it doesn't want to start. I won't lie at the point I feel like I am driving a car My grandparent left for me.
someone please help me get rid of the "lemon Car". Should I also mention that in order to get an updated I need to call them to ask for feedback or I need to go there to get feedback, POOR COMMUNICATION!!!!!!!
Some things you just try and accept but it gets to the point where it is just too much.
Thank you for sharing your experience with us. Please give me some time to query this matter with the branch. I will revert as soon as I can. I sincerely apologize for any inconvenience.
Regards
Riana on behalf of Eastvaal Motor City
Thank you for sharing your experience with us. Please give me some time to query this matter with the branch. I will revert as soon as I can. I sincerely apologize for any inconvenience.
Regards
Riana on behalf of Eastvaal Motor City
