MM
Mfanafuthi M
1 reviews | Active since Apr 2014
28 Jul 2019, 19:11
Eastvaal Motors Ford sold new Mustang with faulty battery / starter.
I bought a new Mustang in Dec 2018, in May 2019 the battery failed, normally this happens not even when the car has been standing; normally I will stop for 30min then it fails to start makes one wonder if it is even the battery that is faulty. First incident I reported it and they came to jump-start, claiming I am not using the vehicle as often although it was only standing for 2 days and already sitting at above 5000kms. I have since had to jump-start the car for about 7 times since then. I have spoken to my sales person since then and sent her an email 10 days ago without any help. Surely the battery cannot have less than 6 months warranty or whatever is wrong with the car.
Helpful (0)
Replies (1)0
Replies (1)Eastvaal Motors's replyOfficial
16 Aug 2019, 10:24Good day Sir,
We are sorry to hear about your experience at our dealership.
I have asked the Dealer Principal to investigate the matter and he will be in contact within the next **hrs.
Kind Regards,
Eastvaal Motors
Eastvaal Motors's reply16 Aug 2019, 10:24
Official
Good day Sir,
We are sorry to hear about your experience at our dealership.
I have asked the Dealer Principal to investigate the matter and he will be in contact within the next **hrs.
Kind Regards,
Eastvaal Motors
