Eastvaal Motor City Witbank

Kia Seltos Vehicle was purchased on 23 December 2019, we went on vacation on 28 December 2019 the vehicle started losing power. The issue was reported on 8 January 2020 to the dealer, they requested the vehicle to be tested on 14 January 2020. I drove with the guy from the workshop and from sales, after the drive the guy from the workshop acknowledged that the car is losing power and must be tested further; there were then plugs removed with electrical wiring and clean to be re-installed. The car continued with the issue and was again booked in on 23 January 2020, the dealer stated that they did not have any other transport for me at the time after I said that the vehicle is my only transport. The dealer wanted to keep the car at the workshop but because they did not have transport available they said that there was no issue on the vehicle within 1 hour of wanting to keep the car overnight. This was a brand new car that was booked in 2 times already, there was no contract given after purchase nor any reports that was done on the dates booked in. The noise on the rear wheel that was reported on 17 January 2020 was fully ignored by the dealer. I am still not happy with the vehicle. I feel that the vehicle is unsafe and defective as there was nothing done by the dealer. The vehicle we took for a test drive was an automatic and the purchased vehicle was manual. According to the dealer there was no difference in engine. Due to no reports on the issues I am unsure if the car was partially disassembled, physically altered or anything attached that I am not aware of. I requested for reports numerous times but there was no verbal or physical reports given on the issues. The customer service from the dealer was very unprofessional and offensive towards me in statements made by the manager. I do not want to deal with Kia again. I have voice recordings of where the guy from the workshop explained what they have done to the vehicle according to them, if there was no fault on the vehicle why did they have to book in the vehicle more than twice already. I also have voice recordings of the sales manager at the dealership in Witbank is slandering my name and making accusations of my financial state to a third party. The sales person told me that they were instructed to not deal with us anymore, how is this customer service? Since then there was no feedback regarding the issue at all and has now been 2 weeks since no reports, feedback or anything from the dealer or Kia. After submitting a cancellation request seems to me that they are only playing for time and has no intention of delivering service or sorting out the issue.