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Mart M

1 reviews | Active since Jul 2022

17 Oct 2022, 09:19

Eastvaal Ford Middelburg

The service of this place is truly pathetic. We brought our car for them to repair the light. It was an entire process just to order the light, booked the repair, took our car at 7 am come to fetch it at 4pm and it wasn’t ready, the repair was supposed to be a hour. We waited a hour and a half, in the waiting period I asked them to prepare my invoice after an hour and a half of waiting and finally getting my car, we wanted to leave but the invoice was still not ready! Had to wait an additional half an hour for an invoice. This place is so pathetic

0
Replies (2)
Eastvaal Motors
Eastvaal Motors's reply17 Oct 2022, 13:47
Official
 
Dear Mart M
  
  
Thank you for sharing your experience with us. Please give me some time to query this matter with the branch.  I will revert as soon as I can. I sincerely apologise for any inconvenience.  
 
    
   Regards
   Riana on behalf of the Eastvaal Motors family 
Eastvaal Motors
Eastvaal Motors's reply20 Oct 2022, 07:50
Official
 
Dear Mart Marie 

Thank you for taking our call. We do sincerely apologies for any inconvenience and hope to see you on the next service. Thank you for the feedback. We will improve on our communication to meet your needs. Thank you for your support. 

 Regards
 Riana on behalf of the Eastvaal Motors family