HC
Hannes C

1 reviews | Active since Feb 2020

23 Oct 2024, 11:52

Dissapointed

Bought a car from Eastvaal Ford Witbank (Stuart), car was delivered without being serviced, informed the sales person that there is no service stamp for 2024 and was told that the car was serviced but the booklet wasnt stamped, later i was informed that the car was indeed not serviced. Tried to arrange for the service to happen and keep getting empty promises of they will get back to me or keep me updated. Was taken to the service department (Samantha) where i was told that the service manager must approve the quote to get the parts needed for my service and that it would be by latest the next monday. Now if i ask the sales person for feedback i am being ignored.

0
Replies (3)
Eastvaal Motors
Eastvaal Motors's reply23 Oct 2024, 12:06
Official
Good day Hannes, may you kindly share your contact details.  
Eastvaal Motors
Eastvaal Motors's reply23 Oct 2024, 12:12
Official
Thank you, Hannes, your query has been escalated further.
Eastvaal Motors
Eastvaal Motors's reply23 Oct 2024, 14:53
Official
Good day, your query has been escalated further.   Thank you