LS
Lindokuhle S

1 reviews | Active since Jan 2015

17 Feb 2015, 07:33

******** ripped me off

Victor kept my car for 2 months at his workshop with no particular reason then charge me R15 049. 77 with no discount for the repairs done. I picked up my car on 02 February 2015. To my amazement more damages were done to my car, the drivers front wheel suddenly has a slow punch and has to be pumped every 30 kilos, the drivers back wheel has a nail which it never had. My car is a DSG, the shift gears are broken and no longer work, the dashboard switches completely off when I turn on the lights. My car was taken in with a full tank last year November but came back completely empty and all the workshop manager could say is \I don't know what happened to your fuel because we only tested your car for 40km "and his assistant Madelyn \""what I know is that we don't drink petrol\"". Because I had no cash I had to beg the manager to do something. All he poured was R200 petrol which didn't even get me to Pretoria. I sent head office a complaint [Email Removed] last week and still have no response. I asked for the technical report before from the dealer plus Head Office I still have no response and that was in January already. I want my money back because the car is even worse now."""

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Replies (1)
Eastvaal Motors
Eastvaal Motors's reply17 Feb 2015, 08:00
Official
Hello shabangupl,

We are very sorry to hear about the unacceptable and unsatisfactory service that you have experienced at Eastvaal Motors Middelburg.

I have asked the Dealer Principal to investigate the matter and he will be in contact within the next 24hrs.

Kind regards
Eastvaal Motors