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Noah M
1 reviews | Active since May 2021
26 Jul 2021, 10:30
Car repairs
I took my car to eastvaal Ford Witbank for repairs, I bought a wheel bearing and a shock absorber mounting for the left front wheel but they were both fitted on the right front so my car is still not fixed and I paid for labour in full and took the car for wheel alignment at my own cost, I'm really disappointed with their work and I've spent over R20000 on the car but it's still not fixed.
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Replies (2)
Eastvaal Motors's replyOfficial
26 Jul 2021, 14:05Good day Noah
Thank you for sharing your feedback with us. I would like to extend our sincerest apologies on behalf of the Dealer Principal and our CEO.
I have spoken to the branch Service Manager who is looking into how the incorrect fitment was done, but was advised that the required additional parts are in stock and that the fitment has been booked for tomorrow, this will be done at no additional cost to you.
Wishing you my KM’s of safe driving.
Regards
Devorah on behalf of the Eastvaal Motors Family
Eastvaal Motors's reply26 Jul 2021, 14:05
Official
Good day Noah
Thank you for sharing your feedback with us. I would like to extend our sincerest apologies on behalf of the Dealer Principal and our CEO.
I have spoken to the branch Service Manager who is looking into how the incorrect fitment was done, but was advised that the required additional parts are in stock and that the fitment has been booked for tomorrow, this will be done at no additional cost to you.
Wishing you my KM’s of safe driving.
Regards
Devorah on behalf of the Eastvaal Motors Family
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Noah M's updateReviewer Update
26 Jul 2021, 16:53Thank you so much, I received a call from the branch and my car is booked for repairs tomorrow morning.
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Noah M's update26 Jul 2021, 16:53
Reviewer Update
Thank you so much, I received a call from the branch and my car is booked for repairs tomorrow morning.