HM
Hluke M

1 reviews | Active since Mar 2011

24 Nov 2015, 05:48

Be Warned!Don't Waste Time & money EastVaal Motors

So on the 6th Nov I bought a new honda ballade from Eastvaal Motors. At the tine I asked the sales people to expedite the sale because I am buying it for business use not leisure or fun. I picked up the car and happily drove home despite it not having being washed at all. I easily forgave that with a verbal promise that number plates and registration would be completed by the following week. Lo and Behold its the 3rd week since taking delivery of the car, No lic and reg as yet one excuse being an admin error on spelling. Almost 20 days/3weeks since having this car and I cant put it on the road for Uber,However I'm making massive losses due to this delay. My intention was for it to join my Uber fleet but the Uber cutoff deadline for new cars is this week. Be warned people. Do not repeat my mistake. Another issue why do we pay hefty lic and reg fees when we buy new cars but I am told I must take a day off to queue for new plates and do reg?! This is news to me.... Maybe the dealerships outside of gauteng treat their customers like this. Client Services called for feedback and still nothing done after my complaint. The sales person does not reply to emails as well!Such regret!

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Replies (1)
Eastvaal Motors
Eastvaal Motors's reply24 Nov 2015, 07:55
Official
Hello ATCGUY,

Good Day Mr Maleyana

We are very sorry to hear about your experience at Eastvaal Motor City.

I have asked the Dealer Principal to investigate the matter and he will be in contact within the next 24hrs.

Kind regards
Eastvaal Motors