1 reviews | Active since May 2016
Bad Service by Sales Manager at New vehicles wtbank
<p>Their service is the worst service ever I bought in February 2016 the car had a scratch on it informed the sales lady about it took pictures sent it to her so we both have proof a few days later she resigned referred me to her manager who was informed about the scratch in a new car I spoke to him he told me I should also come in so he can take pictures I did that a fews later he was no longer working there I recently spoke to a current manager even sent her proof of sms conversation I had with a sales lady she also promised to get back to me after she received proof that I sent to her phone as per her instructions but still nothing </p> <p>I am not respected or valued as a customer </p> <p>The question if a manager cannot deliver to their promises what type of the leader is that manager to the staff what type of example are they setting </p> <p>The vehicle was brand new but it had scratch on it, if it was a new used vehicle it was going to be atleast reasonable understandable </p> <p>As a customer I feel disappointed & hurt by the way that I have been treated at eastvaal ford witbank by two sales managers at new vehicle department</p> <p>The current manager Adel whom I am still waiting for her ti call me back </p> <p>Until today the scratch is still not fixed after five months from day of collection</p>
