MM
Moditi M

1 reviews | Active since Oct 2011

09 Nov 2015, 17:13

Bad Service and uncompetent ive been roped

Hello peter<br> Ford Ranger 2.2 double cab model 2013 CN45BBGP<br> On the 19/10/2015 I went to Hendrina were my car pipe get burst I have requested assistant from work to tower my vehicle everything was fine, because I recognized fault quickly I have switched off the engine they have tower my car to the nearest ford service center it was Eastvaal motors and my KM was 129164.<br> When I arrived we open the engine with Foreman and told me the same thing the pipe burst and the water was below the level, I have ask them to fix the problem and check the cost of that.<br> On the 19/10/2015 called me to collect the car they told me everything its 100% payed R1376.30 for burst pipe . I drove my car suddenly my car its overheating I took my car back to Eastvaal motors, while am there tell me engine is been damage I ask how come get damage because you fix the car and diagnosed. <br> They quote me to overall the engine price was R62 963.85 with my understanding they suppose to request extended motor plan for engine from ford suppliers. After they done with engine I have collected my car inside the cable were lose other ones laying on top of pull bad sound on the turbo. I take it back.

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Replies (1)
Eastvaal Motors
Eastvaal Motors's reply09 Nov 2015, 17:20
Official
Hello makhafmo,

Good Day Mr Makhafola

We are very sorry to hear about your experience at Eastvaal Motors Witbank.

I have asked the Dealer Principal to investigate the matter and he will be in contact within the next 24hrs.

Kind regards
Eastvaal Motors