CM
Cynthia M

1 reviews | Active since Oct 2024

05 Nov 2024, 10:01

As mentioned before ...

As mentioned before we had a really great experience and amazing service from Olga but now we are experiencing a problem with the finance lady Nelia...I asked for a soft copy of the contract and confirmation of the monthly installment on the 31st of October till today the 5th of November I'm still waiting. Which is surprising because the service we got from our sales lady was amazing, everything was quick, communication 100percent....now I feel neglected or maybe is it because you guys already made a sale now no one cares about us as your customers

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Replies (1)
Eastvaal Motors
Eastvaal Motors's reply05 Nov 2024, 13:14
Official
Hi Cynthia, we are so sorry that you are experiencing a problem with the Finance Lady and that you are feeling neglected. I did send it to management to get it sorted for you quickly - so you can expect a call from the Dealership.