Appaling and *********** service

<p>I got stuck on the side of the road and my car was towed to the closest dealership which was KIA Eastvaal Motors, MY WORST NIGHTMARE!</p> <p> </p> <p>My car was brought in their workshop beginning of March till to date the car have not been fixed, what frastrates me more is you will NEVER receive any feedback from anybody unless i pick up a phone myself to follow up on the progress. I am told the part (multi-purpose fuse) has been ordered from Korea as if its something i am supposed to be amused about and nobody knows when this will arrive in SA.</p> <p> </p> <p>My car was <strong>off the road</strong> and if they did want to really assist or even treated my matter with urgency that's what they could've have done in order for the part to be flown in quicker because now nobody seems to care. I numerously communicated with Chris Le Corre from this Kia Branch and his unceasing apologies dont seem to be sufficient to me because i continue to accumulate costs on a rented car but nothing seems to be done. Yesterday i called in again he said things i did not understand about his manager...</p> <p> </p> <p>Well Manager, maybe you should know of all the KIA branches i have worked with in Gauteng your branch needs to do serious <strong>improvement</strong> (monitor & evaluate turn around time) on dealing with your clients issues</p> <p> </p> <p>Makharebe</p> <p> ********** 553</p>