BAD HAVAL SERVICE

My haval H2 broke down in Belfast on 16 December 2023. it was recovered to Eastvaal motors in Middelburg. The recovery was excellent - within an hour the vehicle was loaded. Apparently it had a gearbox problem. the service was excellent until it reached Eastvaal motors. The workshop manager (Martin) was never reachable and if I could get hold of him, he could not exactly identify the issue with my vehicle. He also assured my that he will keep me updated on the progress - No show. According to policy - if my vehicle was unrepairable for more than 7 days - I should be supp**** with a supplement vehicle - this did not happen - the excuse was that they have no available vehicles. I had to cancel my holiday plans - lost a lot of money. I have to UBER to where I want to be - again - money. I had to pay my own way back from Belfast to Pretoria - again - money. The vehicle has 55000km on the clock and is still under warranty until 100000km. I requested that they transport the vehicle back to me so that I can send it to my local HAVAL dealer (which gives me excellent service) - but they cant because it will cost them money. My insurance does not cover alternative transport as I bought the vehicle new and paid cash for it. HAVAL SA does not answer call or mails. WHAT TO DO NOW?