KJVR
KARIN JANSEN VAN RENSBURG
1 reviews | Active since Sept 2019
06 Aug 2024, 11:16
Worst servcie EVER
Good Day. This is the worst company ever to work with. One of my accounts was handed over to them. Fist they can not provide me with a FULL detailed statement. Everytime I ask for a balance it is more than it was after I paid an amount. They never get back to me. BUT they will call me seven times a day after a did an payment one day late. They will still call me every day. Just to keep in mind my account is R900.00. For this small amount they are going on like it is thousands. I owed them R900 after paying R150.00 I owe them now R962. I understand that there is legal charges. But really. I do not know what to do anymore. Please help me.
Helpful (0)
Replies (7)0
Replies (7)
Easton-Berry Collections's replyOfficial
06 Aug 2024, 15:18Good day Karin Jansen Van Rensburg,
Thank you for inquiry herein.
Please note an email will be directed to you shortly with a detailed breakdown of your account.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for inquiry herein.
Please note an email will be directed to you shortly with a detailed breakdown of your account.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply06 Aug 2024, 15:18
Official
Good day Karin Jansen Van Rensburg,
Thank you for inquiry herein.
Please note an email will be directed to you shortly with a detailed breakdown of your account.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for inquiry herein.
Please note an email will be directed to you shortly with a detailed breakdown of your account.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
07 Aug 2024, 09:19Good day Karin Van Rensburg,
We hope you are well.
Please note an email has been directed to you with a current statement.
We advise all charges app**** to your account are in accordance with the Debt Collectors Act 114 of 1998.
Kindly note inquiry herein is resolved.
Should you require further assistance feel free to contact our office using the details provided in email.
Kind Regards
Maheshree
Easton Berry Collections Team
We hope you are well.
Please note an email has been directed to you with a current statement.
We advise all charges app**** to your account are in accordance with the Debt Collectors Act 114 of 1998.
Kindly note inquiry herein is resolved.
Should you require further assistance feel free to contact our office using the details provided in email.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply07 Aug 2024, 09:19
Official
Good day Karin Van Rensburg,
We hope you are well.
Please note an email has been directed to you with a current statement.
We advise all charges app**** to your account are in accordance with the Debt Collectors Act 114 of 1998.
Kindly note inquiry herein is resolved.
Should you require further assistance feel free to contact our office using the details provided in email.
Kind Regards
Maheshree
Easton Berry Collections Team
We hope you are well.
Please note an email has been directed to you with a current statement.
We advise all charges app**** to your account are in accordance with the Debt Collectors Act 114 of 1998.
Kindly note inquiry herein is resolved.
Should you require further assistance feel free to contact our office using the details provided in email.
Kind Regards
Maheshree
Easton Berry Collections Team
KJVR
KARIN JANSEN VAN RENSBURG's updateReviewer Update
07 Aug 2024, 09:34Finally I did get an detailed statement. What a joke. In 2022 by account was handed over for the amount of R1413.06. Till today I paid R1400.00. My new balance outstanding R1020.00
I understand there is extra charges. But this much. Unbelievable. And last year I ask for a discount if I do pay it once of. NO WAY they want to do that. Can someone please help me
I understand there is extra charges. But this much. Unbelievable. And last year I ask for a discount if I do pay it once of. NO WAY they want to do that. Can someone please help me
KJVR
KARIN JANSEN VAN RENSBURG's update07 Aug 2024, 09:34
Reviewer Update
Finally I did get an detailed statement. What a joke. In 2022 by account was handed over for the amount of R1413.06. Till today I paid R1400.00. My new balance outstanding R1020.00
I understand there is extra charges. But this much. Unbelievable. And last year I ask for a discount if I do pay it once of. NO WAY they want to do that. Can someone please help me
I understand there is extra charges. But this much. Unbelievable. And last year I ask for a discount if I do pay it once of. NO WAY they want to do that. Can someone please help me
KJVR
KARIN JANSEN VAN RENSBURG's updateReviewer Update
07 Aug 2024, 09:43And the cherry on the cake. This morning of the 07/08 just before they send me my statement they put an extra R100.00 for commission. So they can just add amounts to your account and we must just pay
KJVR
KARIN JANSEN VAN RENSBURG's update07 Aug 2024, 09:43
Reviewer Update
And the cherry on the cake. This morning of the 07/08 just before they send me my statement they put an extra R100.00 for commission. So they can just add amounts to your account and we must just pay
KJVR
KARIN JANSEN VAN RENSBURG's updateReviewer Update
07 Aug 2024, 09:58Wait it is getting better. Read this carefully. I CALLED THEM TO ASK FOR AN STATEMENT. THEY BILLED ME FOR A RECEIVED CALL R56
KJVR
KARIN JANSEN VAN RENSBURG's update07 Aug 2024, 09:58
Reviewer Update
Wait it is getting better. Read this carefully. I CALLED THEM TO ASK FOR AN STATEMENT. THEY BILLED ME FOR A RECEIVED CALL R56
Easton-Berry Collections's replyOfficial
08 Aug 2024, 14:34Good day Karin Van Rensburg,
We acknowledge your response and advise the balance on the account has accrued correctly and lawfully.
Notwithstanding the above and in the interest of resolving this matter, we have escalated the inquiry to management to further assist.
We acknowledge your response and advise the balance on the account has accrued correctly and lawfully.
Notwithstanding the above and in the interest of resolving this matter, we have escalated the inquiry to management to further assist.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply08 Aug 2024, 14:34
Official
Good day Karin Van Rensburg,
We acknowledge your response and advise the balance on the account has accrued correctly and lawfully.
Notwithstanding the above and in the interest of resolving this matter, we have escalated the inquiry to management to further assist.
We acknowledge your response and advise the balance on the account has accrued correctly and lawfully.
Notwithstanding the above and in the interest of resolving this matter, we have escalated the inquiry to management to further assist.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
16 Aug 2024, 15:56Good day Karin Van Rensburg,
Thank you for your patience.
We advise as per correspondence to you from management, In an act of good faith our office has processed a write-off on the account.
Kindly note paid-up letter has been issued to you.
We confirm inquiry resolved.
Kind Regards
Maheshree
Easton-Berry Collections
Thank you for your patience.
We advise as per correspondence to you from management, In an act of good faith our office has processed a write-off on the account.
Kindly note paid-up letter has been issued to you.
We confirm inquiry resolved.
Kind Regards
Maheshree
Easton-Berry Collections
Easton-Berry Collections's reply16 Aug 2024, 15:56
Official
Good day Karin Van Rensburg,
Thank you for your patience.
We advise as per correspondence to you from management, In an act of good faith our office has processed a write-off on the account.
Kindly note paid-up letter has been issued to you.
We confirm inquiry resolved.
Kind Regards
Maheshree
Easton-Berry Collections
Thank you for your patience.
We advise as per correspondence to you from management, In an act of good faith our office has processed a write-off on the account.
Kindly note paid-up letter has been issued to you.
We confirm inquiry resolved.
Kind Regards
Maheshree
Easton-Berry Collections