IM
Ilze M

1 reviews | Active since Aug 2013

18 Feb 2023, 08:30

Worst of the worst

Easton-Berry Collections is the most unprofessional companies and no one check their systems. I get a call every single day from this company with making monthly payments and getting a confirmation message where they thank me for the paymdnt. The latest excuse from the rude call agent is that j don't have a arrangement in place. I wonder how that is possible as they take a debit order every month without fail. This is by far the most unprofessional and rude company I dealt with.

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply19 Feb 2023, 21:22
Official
Dear Ilze M

We acknowledge receipt of your complaint and confirm the matter has been investigated.

We confirm the payment arrangement did negate on the system due to a payment reversal.
We advise the matter has since been rectified and resolved with a new arrangement concluded.

Kind Regards
Chantell 
Easton Berry Collections Team