IM
Ilze M
1 reviews | Active since Aug 2013
18 Feb 2023, 08:30
Worst of the worst
Easton-Berry Collections is the most unprofessional companies and no one check their systems. I get a call every single day from this company with making monthly payments and getting a confirmation message where they thank me for the paymdnt. The latest excuse from the rude call agent is that j don't have a arrangement in place. I wonder how that is possible as they take a debit order every month without fail. This is by far the most unprofessional and rude company I dealt with.
Helpful (0)
Replies (1)0
Replies (1)Easton-Berry Collections's replyOfficial
19 Feb 2023, 21:22Dear Ilze M
We acknowledge receipt of your complaint and confirm the matter has been investigated.
We confirm the payment arrangement did negate on the system due to a payment reversal.
We advise the matter has since been rectified and resolved with a new arrangement concluded.
Kind Regards
Chantell
Easton Berry Collections Team
We acknowledge receipt of your complaint and confirm the matter has been investigated.
We confirm the payment arrangement did negate on the system due to a payment reversal.
We advise the matter has since been rectified and resolved with a new arrangement concluded.
Kind Regards
Chantell
Easton Berry Collections Team
Easton-Berry Collections's reply19 Feb 2023, 21:22
Official
Dear Ilze M
We acknowledge receipt of your complaint and confirm the matter has been investigated.
We confirm the payment arrangement did negate on the system due to a payment reversal.
We advise the matter has since been rectified and resolved with a new arrangement concluded.
Kind Regards
Chantell
Easton Berry Collections Team
We acknowledge receipt of your complaint and confirm the matter has been investigated.
We confirm the payment arrangement did negate on the system due to a payment reversal.
We advise the matter has since been rectified and resolved with a new arrangement concluded.
Kind Regards
Chantell
Easton Berry Collections Team
