1 reviews | Active since Aug 2023
What a joke!!
This is the second time i'm in a battle with these people.They respond quickly on the review with their apologies, but do not deliver. I received my paid up letter more than a month ago, but they still sent emails/phone calls regarding "outstanding" payments. They also got TWO bank accounts Absa and FNB which the payments must be paid in. After sending POP, they still sending messaging regarding payments. Makes you think....
Good day Janet,
Thank you for your inquiry.
Please note that your account was handed over to our office for collection on behalf of the credit provider.
We confirm that the proof of payments submitted by you has been received and assessed.
Kindly be advised that the FNB banking details you initially utilised belonged to the credit provider. The payment made into that account has since been traced and applied to your account on our system.
To ensure efficient payment allocation going forward, a payment arrangement was concluded with you and our office's ABSA banking details were provided for future payments.
Upon reviewing the proof of payments submitted, we advised that there is insufficient information available to trace certain payments reflected as outstanding.
In order for us to investigate and allocate the missing payments, kindly provide the relevant transaction details, including payment references, dates, amounts, and any available bank-generated transaction confirmations.
We look forward to receiving the requested information to enable further assistance.
Kind regards,
Maheshree
Easton Berry Collections Team
Good day Janet,
Thank you for your inquiry.
Please note that your account was handed over to our office for collection on behalf of the credit provider.
We confirm that the proof of payments submitted by you has been received and assessed.
Kindly be advised that the FNB banking details you initially utilised belonged to the credit provider. The payment made into that account has since been traced and applied to your account on our system.
To ensure efficient payment allocation going forward, a payment arrangement was concluded with you and our office's ABSA banking details were provided for future payments.
Upon reviewing the proof of payments submitted, we advised that there is insufficient information available to trace certain payments reflected as outstanding.
In order for us to investigate and allocate the missing payments, kindly provide the relevant transaction details, including payment references, dates, amounts, and any available bank-generated transaction confirmations.
We look forward to receiving the requested information to enable further assistance.
Kind regards,
Maheshree
Easton Berry Collections Team
Good day, Ms Janet Bailey,
Thank you for your patience.
We are pleased to confirm that the paid-up letter obtained from the credit provider has been verified.
Kindly note that your account has been updated and closed on our system, as confirmed on 14 October 2026.
We further confirm that your inquiry has now been resolved.
Should you require any additional assistance, please do not hesitate to contact us.
Kind regards,
Maheshree
Easton Berry Collections Team
Good day, Ms Janet Bailey,
Thank you for your patience.
We are pleased to confirm that the paid-up letter obtained from the credit provider has been verified.
Kindly note that your account has been updated and closed on our system, as confirmed on 14 October 2026.
We further confirm that your inquiry has now been resolved.
Should you require any additional assistance, please do not hesitate to contact us.
Kind regards,
Maheshree
Easton Berry Collections Team