RH
Rochelle H

1 reviews | Active since Sept 2024

16 Sept 2024, 12:09

Very unprofessional Company

I am sick and tired of being harassed by the rude and unprofessional agents from Easton Berry. I have paid up the outstanding balance that I had on my Mr price account to Consumer friend as I am still in the 30 day period of termination of my Mr price account. I have sent both Consumer friend and Easton Berry proof of payment but I am still receiving harassing calls and sms's from Easton Berry the agents are so rude and unprofessional. Instead of receiving my paid up letter I am constantly being harassed. I am really annoyed by this!

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply16 Sept 2024, 12:35
Official
Good day Rochelle H,

Thank you for inquiry herein.
Please note we are unable to trace your account profile with the information provided herein.
We advise an email has been directed to you to attain further information to best assist.

Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply17 Sept 2024, 08:35
Official
Good day Rochelle H,

Please note as per email response issued a while ago.
We advise your payment has been identified to Consumer Friend.
Kindly note contact has been made with their office to assist you further with respect to payment made.
We confirm file has been closed with our office and inquiry herein resolved.

Kind Regards
Maheshree
Easton-Berry Collections Team