TR
Tshepo R

1 reviews | Active since Jul 2020

09 Feb 2024, 10:16

Very poor service!!!

Not happy with their service at all! Poor! Paid up my account and requested a paid up letter over 2 weeks ago, but they are taking me back and forth. No update on my credit profile even. They can't keep to their promises!

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply09 Feb 2024, 11:03
Official
Good day Tshepo,

Trust you are well.
We kindly refer to inquiry and advise the normal turn around time for paid up letters is 7 to 14 working days in respect of client system alignment.
Please note your account was settled on 25.01.2024, we confirm paid up letter has been issued to you a few minutes ago.

We confirm inquiry herein resolved.

Kind Regards
Maheshree
Easton Berry Collections Team