VN
Vusimuzi N

1 reviews | Active since Dec 2023

25 Jan 2024, 15:33

Very Bad service.

After paying, I requested a paid up letter but still I have received it. Their service is terribly bad, beyond the far worse mark. Calling the doesn’t work, I’ve called too many times to request the letter yet still they can’t sent me a letter.

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Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply25 Jan 2024, 16:07
Official
Good day Vusimuzi,

Thank you for inquiry.

Please note as advised over email, the account has been settled with our office.
Our client has notified us that your account with them will automatically be renewed with them.
Should you wish to obtain a paid up letter, you are required to advise if you wish to cancel the subscription.

Once the subscription service is successfully cancelled a paid up letter will be made available to you.
We await your response in this regard to enable further assistance.

Kind Regards
Maheshree 
Easton Berry Collections Team