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Michael S

1 reviews | Active since Oct 2021

22 Nov 2023, 11:12

Unreachable yet debiting account

I have been trying to get ahold of you to get a letter of settlements so I can close my account with TFG, Can you give me a working contact number or email address. I am not happy with you guys, I am going to cancel my debit order if not resolved in 48hrs. My email: *** Cell number: ***

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Replies (3)
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 11:55
Official
Good day Michael S,

Thank you for inquiry.
We apologize the inconvenience experiences.

Please note we have escalated your request to the relevant department to arrange for an agent to assist you.
We advise an agent will be in contact with you shortly.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply22 Nov 2023, 14:06
Official
Good day Michael,

Please note settlement offer has been emailed to you.

Kindly respond and confirm acceptance of the offer to enable further assistance.

Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply23 Nov 2023, 18:00
Official
Good day Michael,

Please note we are not in receipt of your acceptance of the settlement offered.
Kindly be advised we have emailed you acceptance offer as requested with our relevant contact details.

We confirm your inquiry herein has been resolved and we will await your feedback to assist further.

Kind Regards
Maheshree
Easton Berry Collections Team