********* Business Conduct

I had an account with RCS which was handed over to Easton Berry. I was constantly contacted telephonically, by email and by SMS to make payment toward my RCS account. After having paid the account in full and sending proof of payment and requesting for a paid up letter to RCS, Easton Berry as well as directly to one of the managers or team leaders named Anneline I have not received a paid up letter or any communication whatsoever. Further more after constantly trying to call them on ***/8/7 the phone rings for a second and the line goes completely blank hence I was forced to use the HelloPeter platform in the hope of getting the attention of Easton Berry Collections. Should I not receive communication and clarity on my account I will be proceeding with a case to the Ombudsman, as well as the National Credit Regulator. I believe my request is fair and well in line with the terms set out in the National Credit Act as well as by the National Consumer Protection Act. My contact number is ***. I look forward to hearing from Easton berry Collections soon.