NA
Neo A
1 reviews | Active since Aug 2019
29 Jun 2024, 08:27
Truworths account
I would like for you guys to stop sending me sms regarding my payments i am making payments so there no need to send me countless sms in a week
Also I would like to get a statement of the balance because your call centre isn't helpful s
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Replies (1)0
Replies (1)
Easton-Berry Collections's replyOfficial
01 Jul 2024, 08:42Good day Neo A,
Thank you for your inquiry.
Please note as per the system, your payment arrangement method is set to direct deposit hence reminder SMS's are directed to you a day before payment is expected.
We advise the preferred payment method should be set to debit order to reduce sms communication.
Kindly note an email has been directed to you with account breakdown in respect of balance statement requested.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for your inquiry.
Please note as per the system, your payment arrangement method is set to direct deposit hence reminder SMS's are directed to you a day before payment is expected.
We advise the preferred payment method should be set to debit order to reduce sms communication.
Kindly note an email has been directed to you with account breakdown in respect of balance statement requested.
Kind Regards
Maheshree
Easton Berry Collections Team
Easton-Berry Collections's reply01 Jul 2024, 08:42
Official
Good day Neo A,
Thank you for your inquiry.
Please note as per the system, your payment arrangement method is set to direct deposit hence reminder SMS's are directed to you a day before payment is expected.
We advise the preferred payment method should be set to debit order to reduce sms communication.
Kindly note an email has been directed to you with account breakdown in respect of balance statement requested.
Kind Regards
Maheshree
Easton Berry Collections Team
Thank you for your inquiry.
Please note as per the system, your payment arrangement method is set to direct deposit hence reminder SMS's are directed to you a day before payment is expected.
We advise the preferred payment method should be set to debit order to reduce sms communication.
Kindly note an email has been directed to you with account breakdown in respect of balance statement requested.
Kind Regards
Maheshree
Easton Berry Collections Team