KJVR
KARIN JANSEN VAN RENSBURG
1 reviews | Active since Sept 2019
09 Jun 2021, 10:09
Theeatening demands
I am trying to get hold of them for weeks now. The line is always busy. I was receiving an email from them for my edgars account. I am trying from DECEMBER to get hold of edgars. I want to make payment arrangements. After alot of emails and phone calls no luck of getting hold of edgars. Now I am getting emails from easton berry attorneys with demands. I am asking for a detailed statement and now one can help me. Now they are threatening me with an letter of demand. Bad service. Very bad. Can someone please contact me Karin ***
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Replies (4)
Easton-Berry Collections's replyOfficial
09 Jun 2021, 17:57Good day Karin
We acknowledge receipt of your complaint and confirm that your account was terminated from debt review on 12.04.2021 and handed over to Easton Berry Collections by 15.04.2021.
Our system indicates that a statement was issued to you from our side yesterday, however the statement would have only been as of 15.04.2021, when handover was done to us. We will liaise with you offline and arrange for a statement to be issued to you to show how payments were done, prior to the termination of the account as well.
An agent will be assigned to you, to arrange for you to be assisted with a payment arrangement as per your request and any other concerns you may have.
Best Regards
The Easton Berry Collections Team
We acknowledge receipt of your complaint and confirm that your account was terminated from debt review on 12.04.2021 and handed over to Easton Berry Collections by 15.04.2021.
Our system indicates that a statement was issued to you from our side yesterday, however the statement would have only been as of 15.04.2021, when handover was done to us. We will liaise with you offline and arrange for a statement to be issued to you to show how payments were done, prior to the termination of the account as well.
An agent will be assigned to you, to arrange for you to be assisted with a payment arrangement as per your request and any other concerns you may have.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply09 Jun 2021, 17:57
Official
Good day Karin
We acknowledge receipt of your complaint and confirm that your account was terminated from debt review on 12.04.2021 and handed over to Easton Berry Collections by 15.04.2021.
Our system indicates that a statement was issued to you from our side yesterday, however the statement would have only been as of 15.04.2021, when handover was done to us. We will liaise with you offline and arrange for a statement to be issued to you to show how payments were done, prior to the termination of the account as well.
An agent will be assigned to you, to arrange for you to be assisted with a payment arrangement as per your request and any other concerns you may have.
Best Regards
The Easton Berry Collections Team
We acknowledge receipt of your complaint and confirm that your account was terminated from debt review on 12.04.2021 and handed over to Easton Berry Collections by 15.04.2021.
Our system indicates that a statement was issued to you from our side yesterday, however the statement would have only been as of 15.04.2021, when handover was done to us. We will liaise with you offline and arrange for a statement to be issued to you to show how payments were done, prior to the termination of the account as well.
An agent will be assigned to you, to arrange for you to be assisted with a payment arrangement as per your request and any other concerns you may have.
Best Regards
The Easton Berry Collections Team
KJVR
KARIN JANSEN VAN RENSBURG's updateReviewer Update
11 Jun 2021, 11:00Hi. Ok things is just getting better. I received an email this morning that they are accepting my payment arrangement of R500 a month from end of june. I DID NOT MAKE ANY ARRANGEMENTS YET BECAUSE I AM STILL WAITING FOR AN STATEMENT OF MY ACCOUNT. Sjoe I am shocked. And no one contacted me for any arrangements at any point
KJVR
KARIN JANSEN VAN RENSBURG's update11 Jun 2021, 11:00
Reviewer Update
Hi. Ok things is just getting better. I received an email this morning that they are accepting my payment arrangement of R500 a month from end of june. I DID NOT MAKE ANY ARRANGEMENTS YET BECAUSE I AM STILL WAITING FOR AN STATEMENT OF MY ACCOUNT. Sjoe I am shocked. And no one contacted me for any arrangements at any point
Easton-Berry Collections's replyOfficial
11 Jun 2021, 11:25Good day Karin
We are still in the process of supplying the statement to you for the period you were with Consumer Friend. We will try and get this finalized today and send you the statement from Consumer Friend side.
An agent will also contact you to discuss the account.
Kind Regards
The Easton Berry Collections Team
We are still in the process of supplying the statement to you for the period you were with Consumer Friend. We will try and get this finalized today and send you the statement from Consumer Friend side.
An agent will also contact you to discuss the account.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply11 Jun 2021, 11:25
Official
Good day Karin
We are still in the process of supplying the statement to you for the period you were with Consumer Friend. We will try and get this finalized today and send you the statement from Consumer Friend side.
An agent will also contact you to discuss the account.
Kind Regards
The Easton Berry Collections Team
We are still in the process of supplying the statement to you for the period you were with Consumer Friend. We will try and get this finalized today and send you the statement from Consumer Friend side.
An agent will also contact you to discuss the account.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's replyOfficial
11 Jun 2021, 11:59Good day Karin
We confirm the statement for the account for the time frame it has been with Consumer Friend under debt review, has now been sent to you.
We also confirm that there still is no fixed payment arrangement in place as yet, as the agent merely sent you an offer to make a payment arrangement for the amount of R500.00 per month on the account. The team still awaiting your confirmation to proceed accordingly.
An agent will also get hold of you telephonically to further discuss the matter.
Best Regards'
The Easton Berry Collections Team
We confirm the statement for the account for the time frame it has been with Consumer Friend under debt review, has now been sent to you.
We also confirm that there still is no fixed payment arrangement in place as yet, as the agent merely sent you an offer to make a payment arrangement for the amount of R500.00 per month on the account. The team still awaiting your confirmation to proceed accordingly.
An agent will also get hold of you telephonically to further discuss the matter.
Best Regards'
The Easton Berry Collections Team
Easton-Berry Collections's reply11 Jun 2021, 11:59
Official
Good day Karin
We confirm the statement for the account for the time frame it has been with Consumer Friend under debt review, has now been sent to you.
We also confirm that there still is no fixed payment arrangement in place as yet, as the agent merely sent you an offer to make a payment arrangement for the amount of R500.00 per month on the account. The team still awaiting your confirmation to proceed accordingly.
An agent will also get hold of you telephonically to further discuss the matter.
Best Regards'
The Easton Berry Collections Team
We confirm the statement for the account for the time frame it has been with Consumer Friend under debt review, has now been sent to you.
We also confirm that there still is no fixed payment arrangement in place as yet, as the agent merely sent you an offer to make a payment arrangement for the amount of R500.00 per month on the account. The team still awaiting your confirmation to proceed accordingly.
An agent will also get hold of you telephonically to further discuss the matter.
Best Regards'
The Easton Berry Collections Team