KM
Khensane M
1 reviews | Active since Oct 2024
10 Oct 2024, 23:31
Tfg
Goodday.. I was given a 20% discount to settle my TFG account n I made arrangement to settle my debt on Oct.. Oct when I call for settlement discount they say it’s not applicable.. m owing 13200 but the company decided to add a fee requesting 13800 rather.. before they issue settlement letter
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Replies (2)
Easton-Berry Collections's replyOfficial
11 Oct 2024, 08:14Good day Khensane,
Thank you for inquiry below.
Please note the matter all settlements provided have a validation period which expires.
Kindly be advised the account will be assessed and a detailed email directed to you in this regard.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry below.
Please note the matter all settlements provided have a validation period which expires.
Kindly be advised the account will be assessed and a detailed email directed to you in this regard.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply11 Oct 2024, 08:14
Official
Good day Khensane,
Thank you for inquiry below.
Please note the matter all settlements provided have a validation period which expires.
Kindly be advised the account will be assessed and a detailed email directed to you in this regard.
Kind Regards
Maheshree
Easton-Berry Collections Team
Thank you for inquiry below.
Please note the matter all settlements provided have a validation period which expires.
Kindly be advised the account will be assessed and a detailed email directed to you in this regard.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's replyOfficial
11 Oct 2024, 09:23 Good day Khensane , Please note investigation is complete.We acknowledge your inquiry regarding a settlement discount and advise our system reflects the 20% settlement discount was only valid for a period in August as per client instruction and has since expired. Kindly note at present there is no settlement discount available on the account.
Our system reflects you made a settlement arrangement with payment due 10.10.2024 however our system does not reflect receipt of payment. You are encouraged to please make an immediate payment today for the settlement to be considered and provide the proof of payment to our office via email for assistance.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Our system reflects you made a settlement arrangement with payment due 10.10.2024 however our system does not reflect receipt of payment. You are encouraged to please make an immediate payment today for the settlement to be considered and provide the proof of payment to our office via email for assistance.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections's reply11 Oct 2024, 09:23
Official
Good day Khensane , Please note investigation is complete.We acknowledge your inquiry regarding a settlement discount and advise our system reflects the 20% settlement discount was only valid for a period in August as per client instruction and has since expired. Kindly note at present there is no settlement discount available on the account.
Our system reflects you made a settlement arrangement with payment due 10.10.2024 however our system does not reflect receipt of payment. You are encouraged to please make an immediate payment today for the settlement to be considered and provide the proof of payment to our office via email for assistance.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team
Our system reflects you made a settlement arrangement with payment due 10.10.2024 however our system does not reflect receipt of payment. You are encouraged to please make an immediate payment today for the settlement to be considered and provide the proof of payment to our office via email for assistance.
We confirm inquiry herein is resolved.
Kind Regards
Maheshree
Easton-Berry Collections Team