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MEENA M
1 reviews | Active since Jul 2010
08 Oct 2025, 16:38
Terrible service no paid up letter issued
Absolutely terrible . I received a settlement offer on 25th September 2025 , payment was done the same day . They refuse to issue a paid up letter . Dishonest collection centre I have an email to confirm amount that required to be settled The head of collections Meloshnie Naicker never available to take a call and address queries Ridiculous ********* behaviour
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Replies (2)
Easton-Berry Collections's replyOfficial
09 Oct 2025, 07:57Dear Meena
Trust you are well.
We hereby acknowledge receipt of your inquiry regarding the paid-up letter, submitted pursuant to the email correspondence dated 25 September 2025.
Kindly note that the matter is being investigated by our Complaints Department. We will provide you with a formal update upon conclusion of the investigation and once a resolution has been determined.
We appreciate your patience and understanding in this regard.
Kind Regards
Hlengiwe
Easton -Berry Collections Team
Easton-Berry Collections's reply09 Oct 2025, 07:57
Official
Dear Meena
Trust you are well.
We hereby acknowledge receipt of your inquiry regarding the paid-up letter, submitted pursuant to the email correspondence dated 25 September 2025.
Kindly note that the matter is being investigated by our Complaints Department. We will provide you with a formal update upon conclusion of the investigation and once a resolution has been determined.
We appreciate your patience and understanding in this regard.
Kind Regards
Hlengiwe
Easton -Berry Collections Team
Easton-Berry Collections's replyOfficial
17 Oct 2025, 12:24Good day Meena
Trust you are well
We would like to confirm that our team has been in contact with you and that the matter has been successfully resolved.
Should you require further assistance, please don't hesitate to reach out to us.
Best regards
Hlengiwe
The Easton-Berry Collections Team.
Trust you are well
We would like to confirm that our team has been in contact with you and that the matter has been successfully resolved.
Should you require further assistance, please don't hesitate to reach out to us.
Best regards
Hlengiwe
The Easton-Berry Collections Team.
Easton-Berry Collections's reply17 Oct 2025, 12:24
Official
Good day Meena
Trust you are well
We would like to confirm that our team has been in contact with you and that the matter has been successfully resolved.
Should you require further assistance, please don't hesitate to reach out to us.
Best regards
Hlengiwe
The Easton-Berry Collections Team.
Trust you are well
We would like to confirm that our team has been in contact with you and that the matter has been successfully resolved.
Should you require further assistance, please don't hesitate to reach out to us.
Best regards
Hlengiwe
The Easton-Berry Collections Team.