1 reviews | Active since Jan 2021
Terrible Admin
I have been making monthly payments and I sent an email to *** please update your records because I am paying yet every week I receive an email that I didn't honour my arrangement. Please fix this!!!
Good day Yanga
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint regarding the recurring notifications indicating that you have not honoured your payment arrangement despite making monthly payments.
Please be assured that we will investigate the matter and review the relevant payment records and notifications to establish the cause of the discrepancies.
We will provide you with feedback once the investigation has been concluded.
We appreciate you bringing this matter to our attention and thank you for your patience and cooperation while we investigate it.
Kind regards,
Hlengiwe
The Easton -Berry Collections Team
Good day Yanga
Thank you for bringing this matter to our attention.
We acknowledge receipt of your complaint regarding the recurring notifications indicating that you have not honoured your payment arrangement despite making monthly payments.
Please be assured that we will investigate the matter and review the relevant payment records and notifications to establish the cause of the discrepancies.
We will provide you with feedback once the investigation has been concluded.
We appreciate you bringing this matter to our attention and thank you for your patience and cooperation while we investigate it.
Kind regards,
Hlengiwe
The Easton -Berry Collections Team