CJ
Chevonne J
1 reviews | Active since Feb 2020
20 Apr 2021, 09:29
Stop calling me for an account that has been prescribed
I got a call from the collections department for one of my accounts, few minutes later I get an SMS to say thank you for the payment arrangement of R1000 that I made. Whaaaaaat, lol never did I promise to pay a R1000 and the account has been prescribed, its no longer showing on my credit report.
Helpful (0)
Replies (4)0
Replies (4)
Easton-Berry Collections's replyOfficial
20 Apr 2021, 13:32Good day Chevonne J
We refer to your complaint concerning the account in question and confirm that our system indicate the last valid payment reflecting on the account that was not reversed was on 24.07.2020 for the amount of R500.00.
Our team will liaise with you offline to supply us with proof of the credit report which indicates such information in order to investigate the above.
Kind Regards
The Easton Berry Collections Team
We refer to your complaint concerning the account in question and confirm that our system indicate the last valid payment reflecting on the account that was not reversed was on 24.07.2020 for the amount of R500.00.
Our team will liaise with you offline to supply us with proof of the credit report which indicates such information in order to investigate the above.
Kind Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply20 Apr 2021, 13:32
Official
Good day Chevonne J
We refer to your complaint concerning the account in question and confirm that our system indicate the last valid payment reflecting on the account that was not reversed was on 24.07.2020 for the amount of R500.00.
Our team will liaise with you offline to supply us with proof of the credit report which indicates such information in order to investigate the above.
Kind Regards
The Easton Berry Collections Team
We refer to your complaint concerning the account in question and confirm that our system indicate the last valid payment reflecting on the account that was not reversed was on 24.07.2020 for the amount of R500.00.
Our team will liaise with you offline to supply us with proof of the credit report which indicates such information in order to investigate the above.
Kind Regards
The Easton Berry Collections Team
CJ
''Consumer Friend - Complaints <***> | 13:37 (12 minutes ago) | |
to me
Chevonne J's updateReviewer Update
20 Apr 2021, 13:50So when will The Easton Berry Collections Team be in contact with me? I have been receiving emails from the consumer friend who asked for my credit report relating to the hello peter complaint. I called the consumer friend and they have advised that my account is not with them. So why are they emailing me and not The Easton Berry Collections Team
''Consumer Friend - Complaints <***> | 13:37 (12 minutes ago) | |
to me
Consumer Friend - Complaints would like to recall the message,
"Re: Hellopeter Complaint CAP064363 - C*** Stop calling me for an account that has been prescribed".
Consumer Friend - Complaints
Complaints Department
Consumer Friend | www.consumerfriend.co.za
3 The Crescent East, Westway Office Park, Westville, 3629''
"Re: Hellopeter Complaint CAP064363 - C*** Stop calling me for an account that has been prescribed".
Consumer Friend - Complaints
Complaints Department
Consumer Friend | www.consumerfriend.co.za
3 The Crescent East, Westway Office Park, Westville, 3629''
CJ
Chevonne J's update20 Apr 2021, 13:50
Reviewer Update
So when will The Easton Berry Collections Team be in contact with me? I have been receiving emails from the consumer friend who asked for my credit report relating to the hello peter complaint. I called the consumer friend and they have advised that my account is not with them. So why are they emailing me and not The Easton Berry Collections Team
''Consumer Friend - Complaints <***> | 13:37 (12 minutes ago) | |
to me
Consumer Friend - Complaints would like to recall the message,
"Re: Hellopeter Complaint CAP064363 - C*** Stop calling me for an account that has been prescribed".
Consumer Friend - Complaints
Complaints Department
Consumer Friend | www.consumerfriend.co.za
3 The Crescent East, Westway Office Park, Westville, 3629''
"Re: Hellopeter Complaint CAP064363 - C*** Stop calling me for an account that has been prescribed".
Consumer Friend - Complaints
Complaints Department
Consumer Friend | www.consumerfriend.co.za
3 The Crescent East, Westway Office Park, Westville, 3629''
CJ
Chevonne J's updateReviewer Update
20 Apr 2021, 13:52You may call at any time, I asked the lady if I should send the credit report while we were on the line and she said no. So please give me a call to receive my latest credit report from transunion dated 31 March 2021
CJ
Chevonne J's update20 Apr 2021, 13:52
Reviewer Update
You may call at any time, I asked the lady if I should send the credit report while we were on the line and she said no. So please give me a call to receive my latest credit report from transunion dated 31 March 2021
Easton-Berry Collections's replyOfficial
20 Apr 2021, 14:11Hi Chevonne J
An email was sent to you from the Collection Complaints around 13:37 today.
We have resent the same email again to you now. You may respond to the Collection Complaints email address.
An email was sent to you from the Collection Complaints around 13:37 today.
We have resent the same email again to you now. You may respond to the Collection Complaints email address.
Easton-Berry Collections's reply20 Apr 2021, 14:11
Official
Hi Chevonne J
An email was sent to you from the Collection Complaints around 13:37 today.
We have resent the same email again to you now. You may respond to the Collection Complaints email address.
An email was sent to you from the Collection Complaints around 13:37 today.
We have resent the same email again to you now. You may respond to the Collection Complaints email address.