SS
Siphiwe S

1 reviews | Active since Oct 2021

21 Oct 2024, 16:22

*****sters

This companyn is a total ****. I had two accounts handover with them which were paid through a debit order and I've been receiving statements from the 2 companies now that I want to find out why they debited more money than what is on the statement they just say I owe them 2 more months to other account and R98 on my JD account which one of their consultants told me it's settled (Two different stories in just one day). These guys are just here to ***** our money and I have no faith that they'll stop debiting my account until I do something about it.

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Replies (4)
Easton-Berry Collections
Easton-Berry Collections's reply21 Oct 2024, 16:26
Official
Good day Siphiwe S,

Thank you for inquiry.
Please note the matter has been escalated for investigation.

We advise feedback will be provided accordingly.

Kind Regards
Maheshree
Easton-Berry Collections Team
SS
Siphiwe S's update21 Oct 2024, 16:30
Reviewer Update
I don't even have faith that you guys will ever get back to me I've been waiting for a call from one of your consultants with regards my Truworths account
Easton-Berry Collections
Easton-Berry Collections's reply21 Oct 2024, 16:34
Official
Good day Siphiwe S,

Please note an email has been directed to you a short while ago regarding the account inquiry.
In respect of the Truworths Account our system indicated agents did call you during the course of today.

We will assess your matter and assist you further over email.

Kind Regards
Maheshree
Easton-Berry Collections Team
Easton-Berry Collections
Easton-Berry Collections's reply23 Oct 2024, 15:22
Official
Good day Siphiwe S,

Please note the JDG Account investigation is complete.
We advise the account is indeed settled and paid-up letter has been issued to you.

We confirm inquiry herein is resolved.

Kind Regards
Maheshree
Easton-Berry Collections Team