MV
Monique V

1 reviews | Active since Feb 2017

17 Feb 2017, 13:07

Statement

<p>Good day</p> <p> </p> <p>My Truworths account was handed over to Easton Berry Inc, I have requested a statement from then. According to the statement i see that my accounts is billing billed 20.52 for calls that i had made to them as a request for a statement/ query. How is it possible that i have to pay for a call im making to there call centre? On this statement it shows out going call and i have queried this before an nothing has been done. These people have never contacted me since June 2016. I would like you to look into the matter asap</p>

0
Replies (1)
Easton-Berry Collections
Easton-Berry Collections's reply15 May 2018, 08:54
Official

Good day

We refer to your request and query relating to statements. Should you still require assistance in this regard, may we kindly request you to supply your contact details or alternatively your ID number to *** in order for us to investigate your matter and assist accordingly.

Sincerest Regards

Easton Berry Collections Team

Best regards,