JT
Josiah T
1 reviews | Active since May 2020
25 May 2020, 10:11
Settlement letter request
Good Morning Please send me a settlement letter. My reference No is 034322. I have made payment last week and forwarded a proof of payment to *** in response to an email send by Magdalene adkins.
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Easton-Berry Collections's replyOfficial
25 May 2020, 11:18Good day Josiah T
We refer to your complaint and will have to communicate with you offline in order to obtain the proof of payment from you in settlement of your account.
This will be to investigate such proof of payment to establish the whereabouts of the payment as it seems the reference number in your correspondence mentioned above does not indicate a full account reference in order for the payment to be identified.
Your cell phone number linked to this complaint, however helped us to establish your profile and we were able to determine the correct reference is RCS034322 to better assist and address your complaint.
Our email to you will follow this response.
Best Regards
The Easton Berry Collections Team
We refer to your complaint and will have to communicate with you offline in order to obtain the proof of payment from you in settlement of your account.
This will be to investigate such proof of payment to establish the whereabouts of the payment as it seems the reference number in your correspondence mentioned above does not indicate a full account reference in order for the payment to be identified.
Your cell phone number linked to this complaint, however helped us to establish your profile and we were able to determine the correct reference is RCS034322 to better assist and address your complaint.
Our email to you will follow this response.
Best Regards
The Easton Berry Collections Team
Easton-Berry Collections's reply25 May 2020, 11:18
Official
Good day Josiah T
We refer to your complaint and will have to communicate with you offline in order to obtain the proof of payment from you in settlement of your account.
This will be to investigate such proof of payment to establish the whereabouts of the payment as it seems the reference number in your correspondence mentioned above does not indicate a full account reference in order for the payment to be identified.
Your cell phone number linked to this complaint, however helped us to establish your profile and we were able to determine the correct reference is RCS034322 to better assist and address your complaint.
Our email to you will follow this response.
Best Regards
The Easton Berry Collections Team
We refer to your complaint and will have to communicate with you offline in order to obtain the proof of payment from you in settlement of your account.
This will be to investigate such proof of payment to establish the whereabouts of the payment as it seems the reference number in your correspondence mentioned above does not indicate a full account reference in order for the payment to be identified.
Your cell phone number linked to this complaint, however helped us to establish your profile and we were able to determine the correct reference is RCS034322 to better assist and address your complaint.
Our email to you will follow this response.
Best Regards
The Easton Berry Collections Team