BN
Bawinile N

1 reviews | Active since Apr 2018

06 Aug 2018, 16:08

Settlement letter nightmare and additional fees.

Feeling angry and disappointed with Easton Berry and the service they offer. after months and countless email from supervisor to another no one bothers to respond to me with a paid up letter not even acknowledging that they had receive my request. i just want my paid up letter that all,

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Replies (2)
Easton-Berry Collections
Easton-Berry Collections's reply07 Aug 2018, 08:50
Official

Good day

Thank you for the complaint and we would like to address your matter and assist in the best way possible.

Kindly forward your ID number or contact number to *** in order to identify you and assist accordingly.

Best Regards

Easton Berry Collections Team

Easton-Berry Collections
Easton-Berry Collections's reply07 Aug 2018, 09:55
Official

Good day Mrs Ntshalinthali

We acknowledge the request and confirm that an urgent write off request has been directed to the relevant creditor to close the account in question.

In the interim, the paid up letter will be issued to you before the end of day.

Best Regards

Easton Berry Collections Team